Guest Services Officer Italian speaking for Royal Caribbean International

V.Ships Leisure is looking for Italian speaking Guest Services Officer on behalf of Royal Caribbean International.
The Guest Services Officer will be responsible for ‘Delivering the Wow’ while demonstrating
exemplary problem resolution skills to our guests at all times. Actively listens and extends
assistance in order to resolve all guest issues and concerns. A strong guest satisfaction
disposition is mandatory, a people person, with a great sense of humor. The Guest Services
Officer must possess outstanding hospitality, focused customer service, strong communication
and organizational skills and effective decision-making abilities. Maintaining a high level of
professional appearance and demeanor at all times. Enhances department and company
reputation by accepting ownership for accomplishing new and different requests, exploring
opportunities to add value to job accomplishments.