Deputy Manager_MacOS/JAMF-Platform Specialist _Pune

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a macOS and JAMF Specialist to manage and optimise the enterprise macOS ecosystem. This role focuses on secure, efficient, and scalable device management using JAMF Pro. You will design, implement, and maintain macOS management solutions, drive automation, ensure compliance, and provide expert-level support for escalated incidents. Acting as a technology advisor for Apple endpoint strategy, you will collaborate with cross-functional teams to enhance user experience and operational excellence. ## What you’ll do * Design, implement, and maintain macOS device management solutions using JAMF Pro. * Lead packaging, deployment, and lifecycle management of applications for macOS devices. * Define and manage device policies, profiles, and security baselines aligned with organisational standards. * Drive automation of administrative tasks through scripting (Bash, Python, AppleScript). * Troubleshoot and resolve complex macOS and JAMF platform issues, providing Level 3 support. * Collaborate with security, networking, and Windows/Intune teams for seamless integration. * Evaluate, test, and implement new macOS features and JAMF capabilities. * Maintain documentation, process flows, and knowledge base articles. * Act as a subject matter expert for audits, compliance checks, and Apple ecosystem strategy discussions. ## Who you are * 7+ years of experience in macOS device management in an enterprise environment. * Expert-level proficiency with JAMF Pro for policy enforcement, device enrolment, patching, and app deployment. * Strong understanding of Apple ecosystem technologies (DEP, VPP, MDM, Apple Business Manager). * Hands-on experience with macOS troubleshooting and advanced configurations. * Knowledge of identity and access integration (Active Directory, Azure AD, SSO). * Familiarity with enterprise IT infrastructure, networking basics, and endpoint security practices. * Proven ability to design and execute automation scripts for macOS administration. * Experience in ITIL-based service management environments. * JAMF 300/400 certification and Apple Certified Support Professional (ACSP) or ACiT. * Bachelor’s degree in Computer Science, IT, or equivalent experience. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Opportunity to work on cutting-edge Apple ecosystem technologies. * Exposure to global enterprise environments and cross-platform integration. * Collaborative culture with a focus on innovation and automation. * Professional development through certifications and advanced technical projects. ## What skills you will learn * Advanced JAMF Pro capabilities and Apple ecosystem strategy. * Enterprise-level automation using scripting languages. * Integration of macOS with identity and access management systems. * Compliance and security best practices for large-scale deployments ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media * LinkedIn * Facebook * Instagram * Chat with our employees: Click here