Manager- M-Pesa Finance Operations and Business Excellence

## Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. Role purpose: • To lead M-Pesa finance operations and business excellence by ensuring accurate reporting, strong financial controls, effective shared-service governance, product profitability insight, and continuous process improvement. Key accountabilities and decision ownership: • Financial reporting and planning: Lead monthly management accounts, annual financial statements, budgets, forecasts, long-term plans, variance analysis, and reporting to executive, board, and group stakeholders. • Product profitability and margin management: Oversee margin accounting, revenue recognition, cost allocation, receivables, and profitability analysis for Mobile Money products and channels. • Business excellence and process improvement: Define and deliver the business excellence roadmap, improving end-to-end processes, strengthening controls, and driving automation to reduce manual work and improve service quality. • Shared services, risk and compliance: Govern shared-service delivery for procure-to-pay, cash management, travel and expenses, asset accounting, tax inputs, reconciliations, regulatory compliance, and audit actions. Stakeholder leadership and strategic execution: Partner with Commercial, Product, Technology, Risk, Operations, Customer Experience, regulators, auditors, banks, and service providers to support business performance and lead a high-performing team. Key performance indicators: • Monthly, quarterly, and annual finance reports submitted accurately and on time. • Budget, forecast, and product-margin performance delivered within agreed targets. • Shared-service SLAs, reconciliations, audit actions, and compliance controls delivered within agreed timelines. • Business excellence roadmap milestones achieved, including measurable reduction in manual processes through automation. Core competencies, knowledge and experience • Strategic thinking, business acumen, and commercial judgement. • Financial reporting, budgeting, forecasting, and product profitability analysis. • Data analysis, performance reporting, and insight-led decision support. • Process improvement, business transformation, ERP systems, and automation delivery. • Stakeholder management, communication, influencing, leadership, and people development. Technical/professional qualifications: Essential • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field from a recognised institution. • Minimum of five years’ relevant experience in finance operations, financial reporting, management accounting, budgeting, or forecasting. • Strong experience in financial controls, reconciliations, compliance, and performance reporting. • Advanced analytical, problem-solving, and data interpretation skills. Desired: • Professional qualification such as CPA, ACCA, CIMA, or equivalent. • Experience in Big Four audit, mobile money, fintech, financial services, ERP systems, automation, or digital transformation. ## Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. ## Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.