Roaming Contract Manager

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced contract management professional to lead the full lifecycle of roaming and interconnect agreements across a complex, multinational telecommunications environment. This role plays a critical part in safeguarding commercial, legal, and regulatory outcomes while enabling innovation, standardisation, and long-term value creation through robust contract execution and stakeholder collaboration. ## What you’ll do * Lead end-to-end contract lifecycle management, from drafting and negotiation through to signature, execution, and performance monitoring * Manage a diverse portfolio of roaming, interconnect, sponsored roaming, travel SIM, discount, and special commercial agreements * Ensure contracts mitigate legal, regulatory, and commercial risks through appropriate clauses (e.g. sanctions, anti-bribery, fraud prevention) * Proactively monitor contract performance, revenue assurance, and service levels to ensure full value realisation * Act as a key relationship partner for third parties, Vodafone local markets, MVNOs, and internal stakeholders, managing escalations and contractual queries * Drive continuous improvement of contract frameworks through standardisation, digitalisation, and automation * Contribute to industry-wide contract standards for new technologies such as VoLTE, LPWA, and 5G, collaborating with external bodies including GSMA * Provide guidance and support to colleagues and less experienced contract professionals ## Who you are * An experienced contract professional with strong commercial and negotiation expertise * Knowledgeable in roaming, interconnect, and telecommunications technologies * Confident in engaging and influencing stakeholders across multiple markets and seniority levels, including executive leadership * Highly organised, self-directed, and customer-focused, with strong analytical and problem-solving capabilities * Comfortable operating in dynamic, cross-functional, and international environments * Professionally proficient in Microsoft Office tools * Ideally legally qualified, with substantial experience gained within the telecoms or roaming industry ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Exposure to complex, high-impact international commercial agreements * Opportunities to shape industry standards and future-facing technologies * A role with meaningful influence across global Vodafone markets * A collaborative environment that values innovation, trust, and continuous improvement * Professional growth within a globally recognised telecommunications organisation ## What skills you will learn * Advanced contract lifecycle and performance management techniques * Deepened understanding of global roaming and interconnect ecosystems * Stakeholder management and influencing within multinational organisations * Contract digitalisation, automation, and standardisation practices * Risk mitigation across legal, regulatory, and commercial domains ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. * * * ### Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud Follow us on social media and #StayConnected LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/ Chat with our employees: https://lnkd.in/dpkrcvR2