Sr. Systems Engineer, Product Development

In this role as Sr. Systems Engineer, you will be responsible for new system implementations, providing Level 3 technical support, and resolving client incidents promptly. Managing change requests, preparing change management plans, and ensuring architectural approval. You will engage clients on evolving requirements, leverage VentureSoft's cloud portfolio, drive automation from design to deployment, and enforce robust information security measures per company policy. Responsibilities: New implementations – internal or external as may be required from time to time. Provide Level 3 Technical support to all clients that the candidate may be associated with and resolve client incidents and requests in a timely and professional manner. Handle requests for new implementations / change requests in the given environment. Assist in preparing Change Management plan including changes to architecture or design of existing systems and ensuring the same is approved by Solution / Sr. Solution Architects Should learn VentureSoft cloud service portfolio and should have the ability to engage with clients on new requirements that may crop up from time to time. Assist in automation activities where-ever possible from design through development and deployment All the Information Security measures to be prioritized, comprehended, implemented and enforced as per the company Information Security Policy Requirements Key Skills Required: Should have Installation, Administration & Troubleshooting experience in : Operating Systems - Linux (RedHat, Fedora, CentOS), Windows Server Basic understanding of concepts like Routing, Load Balancing, Redundancy, Disaster Recovery, VPN, Firewalls, etc. Core infrastructure components such as DNS, DHCP, Active Directory(AD), AD Group Policies, LDAP, LDAP Integration, Exchange, E-Mail Servers such as postfix, sendmail etc. VMware or any other virtualization platforms such as VirtualBox / KVM etc Application Middleware platforms such as Apache, Tomcat, IIS, NGINX, NodeJS etc. Database engines – MySQL, PostgreSQL, MS-SQL, MongoDB. Advanced DB Implementation skills such as DB clustering, DB Failover Cloud Platform Skills Expected: Should have hands-on administration experience with at-least one Cloud Platforms such as AWS or Azure Should be able to provision, administer and troubleshoot the foundational services of Cloud Platforms for networking, compute and storage, in addition to provisioning and managing Cloud Managed Services such as Managed Databases, Caching Engines, Load Balancers. Experience with private cloud platforms such as Openstack, Cloudstack is an added advantage Automation Skills Expected: Should have automation skills with either Bash, Powershell, Perl, Python. Should have experience with command line or API integration with Cloud Service Provider APIs Experience with automation tools such as Chef, Puppet, Ansible will be an added advantage Other Skills: Required to have good communication skills - both written and verbal Should be able to work under high pressure environment with flexible work timings Should have at-least 2+ years of support experience in multi-client or multi-platform environments Knowledge of ITIL processes and methodology an advantage Education Qualifications: Candidate should be either a Diploma in Computer Science / Electronics Bachelor’s Degree in Computer Science /Electronics (B.Sc. / B.E.) Bachelor of Computer Applications (BCA) Masters of Computer Applications (MCA) At least one of the following certifications are mandatory AWS SysOps Administrator – Associate Azure AZ103 – Microsoft Azure Administrator The following certifications would be an added advantage: AWS Solution Architect - Associate Benefits Working at VentureSoft means being part of a team driven by success and care. We believe in helping each other achieve their aspirations. We prioritize your growth through exceptional mentorship opportunities, continuous learning programs, and a well-defined career path. Our flat and agile structure ensures that your voice is heard, your ideas are valued, and your contributions drive success for our clients and partners. At VentureSoft, you’re not just an employee—you’re part of a community that supports your aspirations and celebrates your achievements. Flexible Work Schedule/Telecommuting Vacation / Paid Time Off Employee Discounts and Rewards Finding Balance Health Insurance / Wellness Program We offer the best employee benefits and perks, and we have created a culture of appreciation within our organization. It’s a philosophy that’s not necessarily new—the idea that employees who are treated better perform better—but it’s starting to gain momentum in the professional world. At Venturesoft, we think that offering major benefits like flexible work schedules, generous PTO, and unique perks like a vacation reimbursement program (or a tuition reimbursement program), full cost for any IT certifications can do wonders for morale and productivity.