Solution Advisor

As a Solution Advisor located in the MEE region, you will be responsible for providing subject-matter expertise on WalkMe' Digital Adoption Platform. You will drive technical relationships with all stakeholders and support sales opportunities. The Solution Advisor will work closely with the sales team throughout the sales process to ensure all of the client’s technical needs are understood and met with the best possible solution

The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue cost & risk to the organization. The successful candidate will work well under pressure, be self-motivated while still interacting well with a team, be highly organized and have a high energy level.

• Provide advice and technical guidance to WalkMe’s Sales teams and key business partners.

• Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.

• Install, configure and troubleshoot solutions and conduct Demos / Workshops / Custom Proof of Concept (POCs)

• Whiteboard business concepts and technical architectures.

• Demonstrate WalkMe’s Solution in terms of both business value and technical aspects.

• Contribute field knowledge and feedback aimed at directing future product requirements and enhancements, as our technologies are constantly updated.

• Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer's technology needs or offerings, and architect a solution to meet them.

• Understand and act as a valued resource early and often within the customer's decision-making process.

• Deliver value pitches to business users at the C-Level as well as leading deep-dive technical discussions with IT.

• Provide excellent technical specifications and requirement documentation to support the proposed solution.

• Present business and technical messaging.

• Work in a team, share knowledge as well as work independently.

Travel may be required.

• The candidate should have a strong practical experience and excellent achievements from the world of SaaS solutions, as a Sales Engineer or Solution Architect, working with Enterprise software products or services. Service Management and/or Integration experience is strongly preferred.

• Demonstrated ability in assessing customer requirements, identifying business problems and demonstrating proposed solutions.

• Both Direct / Digital Sales activity experience will be seen as a benefit.

• Bachelor’s Degree or global equivalent experience in an IT, business or sales related field is preferred.

• Excellent verbal and written communication skills, with the ability to communicate ideas- both technical and non-technical via various mediums.

• Ability to self-learn new technologies quickly and be comfortable talking about new technologies and events

• Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

• Adaptable to change in a fast-moving environment

• Languages : Fluency in German 

• English is a must.

• AI experience is required.

 

This role is with SAP, which means you'll be joining SAP as an employee while supporting WalkMe products.