Quality Management Specialist

United States·Oak Brookmid

OperationsManagement

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Overview

As a Quality Management Specialist, you will support project teams by improving document quality and reducing risk through technical expertise, coordination,

Technical Tools

OperationsManagement

As a Quality Management Specialist, you will support project teams by improving document quality and reducing risk through technical expertise, coordination, and targeted reviews across multiple regions and project types. You will contribute to quality standards, assist with complex technical challenges, and promote consistency through collaboration, mentoring, and knowledge sharing.

Perform cursory, partial, or comprehensive Quality Control (QC) reviews across multiple regions, project types, and milestones, identifying issues and risks as requested by the Project Management Team.

Provide technical assistance, including code, accessibility, and zoning analysis; coordination of architectural and consultant drawings; review and development of specific details; specifications coordination with drawings; and design solutions for technical project tasks, as requested by the Project Management Team.

Conduct QC reviews during production to support the quality of construction documents, as scheduled by the Production Team (TPS).

Participate in selected QA/QC kickoff meetings to help define project Quality Management needs and scope and provide input on review focus and required time.

Provide feedback to TPS through Studio Quality Management (Studio-QM) to align production templates, tools, and standards with regional needs while maintaining firmwide consistency.

Maintain strong technical and code expertise, including awareness of regional office differences, industry standards, and current WM Standards, to effectively support teams and reduce project risk.

Mentor staff on technical requirements, WM and industry standards, and building codes through direct interaction and drawing markups.

Prepare, lead, or participate in educational presentations on code, technical topics, and Quality Management for firmwide audiences, targeted groups, or bulletin formats.

Participate in Studio QM coordination meetings to align QM team schedules, stay informed on current and upcoming projects, and contribute to QM processes, tools, and standards development.

Work within budget, meet deadlines, and adjust scope dynamically based on workload demands and project priorities.

Manage calendar availability for scheduled and urgent requests and attend all accepted meetings punctually.

Experience in Interior Design and/or Architecture

Strong communication skills

Extensive knowledge of model and state building codes, as well as state and federal accessibility standards.

Extensive experience in project management, construction, and detailing.

Strong computer, written, and verbal communication skills.

Proficiency in Bluebeam, MS Teams, MS Outlook, and MS Word is required; experience with PowerPoint, Revit, AutoCAD, Ganttic, and Excel is preferred.

Ability to effectively present and speak in front of small to large groups is preferred.