Global Account Manager, Greater China 全球大客户经理（大中华区）

We are looking to hire a highly strategic and commercially driven Global Account Manager, Greater China (全球大客户经理（大中华区）) to join our Global Accounts team. You will be a true "whale hunter," acting as the ultimate commercial owner for our highest-value enterprise clients in the region.

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. 

WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.

Do you have the entrepreneurial drive and commercial acumen to grow our most critical global accounts? This role is designed for a strategic leader to own and aggressively expand a dedicated portfolio of highly complex accounts in Greater China. You will drive significant revenue growth through the strategic deployment of WGSN's world-class foresight capabilities, acting as a market expert who translates global trends into profitable ROI for C-suite decision-makers.

• Strategic Leadership & Sales Execution: Partner with regional sales leaders to deliver a 3-year growth plan for your global accounts. Ensure all multi-million dollar revenue targets are exceeded through organic subscription growth, strategic upsells, and bespoke advisory projects.
• Complex Account Expansion: Identify, explore, and develop massive new business opportunities within your assigned book of strategic growth accounts.
• End-to-End Enterprise Sales Ownership: Lead all aspects of the complex global sales cycle. This includes advanced client engagement strategies, highly tailored proposal development, and navigating rigorous corporate financial, legal, and procurement negotiations unique to Greater China’s enterprise landscape.
• Win Executive Buy-in: Elevate client relationships by delivering compelling, data-driven commercial pitches directly to Executive and C-level stakeholders, cementing WGSN as an indispensable strategic partner.
• Local Market Activation: Work collaboratively with the Marketing and Client Success teams to host high-touch VIP client salons, trend forums, and exclusive executive networking events in the local market to safeguard at-risk revenue and build loyalty.
• Champion Operational Excellence: Act as a cross-functional influencer within a global matrix environment, working seamlessly across time zones with content, consulting, and client service teams.

• 5-7 years of demonstrated success in strategic key account management, with a verifiable track record of closing and expanding high-value enterprise accounts.
• A distinct strategic and "relationship builder" mindset, comfortable executing complex, multi-year contracts within highly matrixed Fortune 500 or top-tier local enterprise organizations.
• Outstanding executive communication skills; articulate and highly confident in presenting to C-Level prospects.
• Deep understanding of the Greater China corporate landscape (specifically procurement behaviors of large-scale tech, retail, and lifestyle brands).
• Complete fluency in both Mandarin Chinese and Business English (written and spoken) is non-negotiable for internal global collaboration and external localized pitching.
• A deep passion for macro-trends and our key verticals (Fashion, Consumer Tech, Beauty, Interiors, Food & Drink).

• We Are Everywhere

The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

• We Are Future Focused

We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

• We Are Rigorous

We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. 

We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.