Whiteroom Guide

Whiteroom has positioned itself as one of the premier guiding operations across Northern Japan. From our multiple areas of operation, we are looking for experienced snow professionals that can show a proven track record of leading groups and working in uncontrolled avalanche terrain. A desire to work alongside a tight team will be required whilst also having the ability to think independently as scenarios change.

Whiteroom’s bases in Hokkaido are located in the world-famous Niseko and the more local setting of Furano. Out of either base a Whiteroom Guide can expect to monitor local weather and snowpack conditions to guide our clients on anything from lift-accessed backcountry days or full days touring alongside possibly guiding any of our multi-day tours.

A Whiteroom Guide will need to combine all the relevant hard skills for the role with a strong customer-focused approach to deliver great experiences both on and off snow.

Details

• Available Mid December 2026 to Mid March 2027

Position Requirements:

• Guide experience and qualifications preferred.
• Professional Operations / Pro Level 1 or equivalent avalanche terrain management qualification, level 2 is preferred.
  
• Previous experience working in Hokkaido is preferred but not essential
  
• Minimum of current 40 hours of first aid qualification
• Expert-level skiing or snowboarding
• Strong leadership and communication skills
• Good work ethic and dependable
• Able to work long hours, holidays, weekends, and nights when required
• Customer service focus and a track record of delivering on customer expectations in the ski industry.
• Full driver’s license with the ability to obtain a D stamp on an International Driver's Permit (IDP).
• Great attitude, positive mindset, and the ability to adapt to any situation
• Team Player
• The ability to get a Japanese working holiday visa or experience/qualifications to gain a skilled labor visa.

Experience: 

• 3 to 5 years of previous experience working in a snow safety operation.

Skills: 

• High level of English communication 
  
• Some basic Japanese preferred but not essential
• High level of on-snow backcountry, mountain, guiding ski or snowboard experience
• Weather analysis 
• Snow science and snow pit analysis 
• Terrain, map, GPS & compass reading 
• Risk mitigation 
• High level of first aid & rescue skills
• High level of customer service and excellent hosting abilities
• Ability to work well in a team
• Group organization & leadership skills
• Ability to maintain a safe environment ensuring appropriate company procedures & protocols are adhered to. 
• Able to work independently & be adaptable

Position Benefits:

• Competitive pay rates based on skills and experience
• Subsidised staff accommodation
• Sponsored working visa
  
• Discounts at our retail partners
• Join a team of like minded people who live and love the mountain life
• Social activities and a fun environment
• Enjoy the unique culture and rich history of Japan

Apply:

Please apply by following the above link and submitting your Cover Letter and Resume.