Whoop3mo ago

Senior Hardware Quality Engineer (NPI)

United States·Bostonsenior

EngineeringOtherQuality EngineerHardware Quality Engineer

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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

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EngineeringOtherQuality EngineerHardware Quality Engineer

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Senior Hardware Quality Engineer (NPI) you will work closely with WHOOP Hardware Engineering, Manufacturing, Supply Chain & Operations, and internal Quality teams as you will be responsible for new products that meet quality requirements at each phase and launch without major/critical quality issues. You will engage in internal and external business partners to deliver key artifacts, such as Design Failure Mode & Effects Analysis (DFMEA), Critical to Quality (CTQ), DFx, and New Unique Different and Difficult (NUDD).

Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standards

Represent quality and report status and risk mitigation in NPI Program Reviews

Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy

Report in program reviews and top-level quality performance reviews/dashboards

Define NPI quality deliverables and deliver in collaboration with stakeholders in Hardware Engineering, Supply Chain, Manufacturing, Deployment, and Global Support ServicesManage NPI quality program schedule and respective engagement planning

Manage NPI quality program schedule and respective engagement planning

Participate in NPI phase gate reviews to ensure quality requirements are met

Facilitate and lead root cause analysis by using quality tools and corrective/ preventive action concepts to resolve high risk/high impact problems/nonconformities

Drive on After Actions Review for improvement

Establish Whoop QMS system and drive essential processes and quality plans

Help to set right metrics to measure NPI product quality success criteria

Centralize all quality function requirements

Support sustaining product quality activities

30% travel domestically and internationally to partners, suppliers, and contract manufacturers

Advanced degree(s) in Engineering, Mechanical, or EE

Technical in Electrical components and Mechanical in wearable electronics (i.e battery, sensors, motors, PCBAs, metal fabrication, plastics, etc.)

Minimum 5 years’ in NPI product quality role in Consumer electronics and/or wellness/fitness, High-Tech, Medical industries

Strong ability to communicate ideas or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experience

Six Sigma Green Belt

ASQ Certified Quality Engineer

Familiar with ISO 9001 Quality Management System Standards

Experienced in statistical data analysis