Windownation2mo ago

Newsouth Window- Operations Manager- Sarasota

SarasotaManagermid

OperationsOperations Manager

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Overview

One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority,

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OperationsOperations Manager

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Reporting to the Regional Director, Installation Services, our Operations Manager, Installation Services oversees the entirety of their branch’s installation program. The Operations Manager is responsible for the overall operations of the branch installation process. This includes overseeing the profitability, pipeline management, inventory efficiency, expense control, staff development as well as hyper focus on the customer experience.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business’s growth strategy. The candidate should be comfortable multitasking and working cross-functionally with different business functions. The ideal candidate will have previous experience in related fields.

Develop and manage the branch operational plan that meets the company’s goals and objectives.

Manage the day-to-day activities that are required to maintain operations in a branch

Assisting in improving and achieving production adherence to schedule by monitoring daily production downtime and operations efficiency, troubleshooting process and equipment operability issues, identifying root causes, and implementing solutions.

Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability  

Manage branch expenditures within budget guidelines  

Analytically review branch data and information; provide and execute on solutions when needed   

Inspire excellence; embody our Core Values 

Lead, develop and manage direct reports

Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators  

Maintain positive customer relationships; identify, monitor, and manage customer service standards  

Collaborate with the regional team to identify, develop, and implement best practices and SOPs 

Ability to obtain or maintain all required local, state and federal licenses and certifications

At least 7 years of service industry experience 

At least 4 years of progressive leadership experience 

At least 3 years experience in managing the financials of a branch/P&L