Head of Marketplace, Denmark

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

As Director, Marketplace, you’ll own the full Denmark marketplace P&L and play a central role in shaping our next phase of growth.

Denmark is a mature and highly successful Wolt market, with strong fundamentals and significant opportunity ahead. With competition increasing and consumer behaviour evolving, our next focus is on unlocking new sources of growth beyond our established delivery market, while continuing to strengthen marketplace performance and our position in a high-growth vertical.

You’ll set the marketplace strategy, and sit at the intersection of operations, product, marketing and customer experience — making the trade-offs that determine how well the marketplace performs today and how strong it will be tomorrow. Working closely with other senior leaders across Wolt, you’ll identify where to invest, where to change course and where the next wave of growth can come from. You’ll also play a key role in expanding Wolt into new occasions and geographies, strengthening selection and building a marketplace that continues to deliver value for our customers, merchants and couriers.

• Own the P&L and overall performance of Wolt Denmark, from growth and revenue to variable profit and contribution margin.
• Set the priorities that move the marketplace forward across improving gross order value, selection, quality, affordability and customer experience.
• Run regular business reviews with our leadership teams, turning performance data into clear decisions and actions.
• Balance short-term commercial opportunities with the long-term health, quality and economics of the marketplace.

• Set the direction for marketplace growth and development across Denmark.
• Balance supply, demand, customer experience and unit economics — often when the right answer isn’t obvious.
• Identify the biggest opportunities and constraints across the marketplace, and decide where Wolt should focus its energy and investment.
• Turn strategic priorities into clear plans that teams across the organisation can execute against.

• Bring together a senior leadership team across Commercial, Operations, Marketing, Support, Finance and Product around a shared set of priorities.
• Influence decisions on investment, resources and market strategy without relying on formal reporting lines.
• Challenge assumptions, create alignment and make the calls needed to keep the business moving.
• Surface and solve structural issues before they become barriers to growth.

• Lead initiatives that expand and strengthen the marketplace, from market development to new growth opportunities.
• Improve merchant selection and commercial performance.
• Strengthen operational readiness, including self-delivery capabilities.
• Find new ways to grow through occasions, dayparts and changes in customer behaviour.
• Identify what works, turn it into a repeatable playbook and scale it across markets.

• Take ownership, be transparent about performance and make decisions with the long-term in mind.
• Build trust across teams and bring people with you, especially when priorities compete.
• Represent Wolt with external partners and stakeholders, and where appropriate, with the media.
• Raise the bar for how we operate — ambitious in what we want to achieve, pragmatic in how we get there, and humble enough to keep learning.

If you’re excited by the opportunity to lead one of Wolt’s most established markets, solve complex marketplace challenges and build the next chapter of growth in Denmark, we’d love to hear from you.

Bring your commercial judgement, strategic thinking and leadership to Wolt — and help shape a marketplace that creates more value for customers, merchants and couriers.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.