Sales Operations Analyst

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

We're seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance our dashboarding ecosystem using modern BI tools. This role will empower Workato’s Sales and Revenue Operations teams with actionable insights  that drive strategic and operational decision-making.

In this role, you will also be responsible to:

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  • →Design, build, and maintain scalable data structures (data marts and star schemas) for SalesOps metrics and performance reporting
  • →Serve as a data point of contact for key sales systems including Salesforce, BoostUp, and other SalesOps tools, ensuring data extraction is clean, accurate, and optimized for analysis
  • →Develop, optimize, and maintain SQL queries and data logic using dbt on Snowflake to support Sales Analytics reporting
  • →Design, build, and manage Sigma dashboards and reports to visualize key sales performance indicators and support strategic decision-making
  • →Build and curate well-modeled, well-documented datasets designed to be consumed by AI tools (e.g., Claude) so the business can self-serve answers to sales data questions
  • →Support annual account assignment and territory planning processes with data modeling and analysis

• Stay current on AI-driven analytics approaches and bring ideas for how AI can improve sales data workflows, reporting, and decision-making

• Ensure the integrity, reliability, and accuracy of sales data across integrated SalesOps platforms
• Document data flows and business logic, and maintain high standards through peer review of data transformation code
• Troubleshoot data discrepancies and resolve systemic data quality issues within SalesOps systems

• • Minimum 2 years of professional experience, with meaningful time spent in a Sales Operations, Revenue Operations, or Business Intelligence role within a SaaS company
  • Working knowledge of key SalesOps platforms and their data models, including Salesforce (required) and tools like BoostUp

• Experience structuring and organizing sales data (e.g., star schemas, data marts) for business metrics and KPIs
• Demonstrated proficiency in creating high-impact visualizations and reports using Sigma (or a comparable BI tool such as Tableau or Power BI)
• Ability to translate sales strategies and business processes into scalable, reliable data solutions
• Good communication skills, with the ability to partner effectively with both technical (Data Engineering/IT) and non-technical (Sales/Marketing) stakeholders
• Bachelor's degree in a quantitative field (e.g., Finance, Economics, Business Analytics, or Computer Science)
• Experience supporting annual account assignments and/or territory planning is a plus
• Understanding of agile methodologies