AR Analyst (Italian)

Why we're hiring:

We are hiring a AR Analyst to support and strengthen our Accounts Receivable and Collections operations across the Group. This role is critical to ensure accurate and timely collection of customer payments, full compliance with internal controls, and effective collaboration with internal departments and Group entities. This person will also play a key role in driving process improvements and efficiencies within the Collections team.

 Billing professional responsible for the review, issuance, and delivery of invoices and credit notes to clients, ensuring compliance with local tax regulations and internal standards. Manages electronic invoicing processes through various platforms (Tungsten, Ariba, Naturgy, Facturae, among others) and actively collaborates in resolving client discrepancies, in coordination with different group entities and internal departments.

Additionally, participates in the preparation of client-related financial reports, including internal controls (SOX) and key performance indicators (KPIs), and contributes to the continuous improvement of Billing processes by proposing efficiency-driven initiatives. The role requires prior experience in billing, a financial background, and a proactive, team- and customer-oriented mindset. Intermediate Excel skills are valued to manage large volumes of data efficiently.

What you'll be doing:

• Review of draft invoices/credit notes, issuance of invoices, and submission to the client.
• Understanding of local tax invoicing regulations.
• Electronic invoicing: handling various platforms such as Tungsten, Ariba, Naturgy, Facturae, etc.
• Contributing to the resolution of any discrepancies with clients, in collaboration with different group companies and internally with various departments across the organization.
• Preparation of reports related to the client finance area, such as internal control reports (SOX), KPIs, etc.
• Proposing improvements to the Manager and the organization to help identify efficiencies within the AR area.
• Manage the end-to-end collections process, ensuring timely customer payments and resolving payment-related queries and disputes.
• Reconcile customer payments, maintain accurate Accounts Receivable records, and support cash management and treasury forecasting activities.
• Prepare and deliver Accounts Receivable reporting, including ageing analysis, month-end close activities, and SOX-compliant documentation.
• Build strong relationships with internal and external stakeholders, collaborating across the Group’s entities to optimize collections performance.
• Drive continuous improvement within the Collections and Accounts Receivable function by supporting audits, maintaining procedures, and identifying process efficiencies.

Who you'll be working with:

You will work closely with Finance, Accounting, Treasury, Shared Services and Commercial teams across the Group, as well as with external clients. This role requires daily interaction with both local and international stakeholders to ensure efficient and accurate collections processes.

What you'll need:

• Minimum 4 years’ experience in Accounts AR in a large organisation
• Languages
  • Italian: C1 or native level (essential for daily communication with Italian agencies and local banks).
  • English: B2 or higher (required for reporting and communication with Headquarters)
• IT Skills:
  • Intermediate to advanced Excel skills
  • Familiarity with Outlook and working with shared mailboxes.
• Finance background
• Confidence in dealing and building relationships, both internally and externally
• Self-motivated, energetic, and detailed oriented
• Able to work to firm deadlines and calm under pressure
• Well organised with strength in prioritising
• Strong communication skills and ability to handle complexity
• Commercially focused with a strong Customer service approach

Who you are: