Clinical Relations Advocate

Wmchmid

OtherClinical

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.

Technical Tools

OtherClinical

About the Role

~1 min read

The Clinical Relations Advocate plays a key role in driving growth, strengthening referral pathways, and supporting smooth, clinically appropriate transitions into home health and hospice services. This role leverages clinical expertise to build trusted relationships, deliver meaningful education, and guide patients and families through care decisions. The Advocate partners closely with clinical leaders and the intake team to ensure timely assessments, high-quality admissions, and an exceptional experience for patients, families, and referral partners across the service area.

Requirements

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1. Must possess one of the following current licenses issued by the state board where services will be provided:

Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Licensed Physical Therapist issued by the state in which services will be provided or Physical Therapist compact license.
Licensed Occupational Therapist issued by the state in which services will be provided or Occupational Therapist compact license.

1. Bachelor of Science in a related healthcare discipline.

2. CHPN, CCM, or related certification.

1. Two (2) years clinical experience in home health, hospice, palliative care, care transitions, rehabilitation, or hospital-based case management.

1. Five (5) years of experience in hospice or home health.

Responsibilities

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1. Excellent communication and relationship-building skills.

2. Ability to work independently, manage priorities, and navigate across multiple sites.

3. Compassionate approach to supporting patients and families through care decisions.

4. Confidence presenting to groups and conducting education sessions.

5. Ability to interpret data, understand trends, and adjust outreach efforts accordingly.

6. Strong organizational skills and attention to detail.

7. Proficiency with EMR, CRM, or referral-management systems.

8. Professionalism, confidentiality, and commitment to high-quality care.

United States of America (Exempt)

394 WMCH Home Health Weirton

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.