Admissions Clerk - CNA

Grove Creek Medical Center is seeking a compassionate, detail-oriented professional to join our team as a CNA / Admissions Clerk. This unique role combines patient interaction, registration, medical records management, and quality support to help ensure every patient receives exceptional care from the moment they walk through our doors.

If you enjoy helping people, staying organized, working with healthcare teams, and making a meaningful difference behind the scenes, this may be the perfect opportunity for you.

At Grove Creek Medical Center, we believe healthcare is about people. We are proud to foster a workplace culture built on compassion, teamwork, accountability, and excellence. Every employee plays an important role in creating a positive experience for our patients, families, providers, and community.

As a CNA / Admissions Clerk, you will serve as a key connection point between patients, providers, nursing staff, and administrative teams. This role supports patient registration, medical records management, quality reporting initiatives, and clerical functions while ensuring patients receive professional, compassionate service throughout their healthcare experience.

Your work directly supports quality patient care, regulatory compliance, and the efficient operation of the hospital.

• Welcome patients and visitors in a courteous and professional manner
• Collect and verify demographic, insurance, and registration information
• Explain hospital policies, patient rights, and registration procedures
• Assist patients with questions and connect them with available resources
• Process payments and maintain accurate financial records
• Answer phones, route calls, and assist patients and visitors as needed

• Prepare, scan, index, and maintain electronic patient records
• Review records for completeness, accuracy, and required documentation
• Track chart deficiencies and communicate follow-up needs with providers and staff
• Perform quality audits and support regulatory compliance activities
• Protect patient confidentiality and maintain HIPAA compliance
• Abstract and report quality data to support organizational improvement efforts

• Assist nursing staff and clinical teams with clerical duties
• Maintain organization and cleanliness of assigned work areas
• Support hospital quality initiatives and process improvement projects
• Collaborate with physicians, staff, patients, and community partners to ensure exceptional service

We're seeking someone who is:

✔ Compassionate and patient focused
✔ Organized and highly detail oriented
✔ Comfortable balancing multiple priorities
✔ A strong communicator with excellent customer service skills
✔ Professional, dependable, and adaptable
✔ Passionate about supporting quality healthcare delivery

• High School Diploma or GED required
• CNA certification preferred
• Current BLS certification required within 6 months of hire
• Basic computer proficiency required
• Previous healthcare, clerical, registration, medical records, or customer service experience preferred
• Ability to maintain confidentiality and work effectively in a fast-paced environment

At Grove Creek Medical Center, every interaction matters. Whether you're helping a patient navigate registration, supporting quality initiatives, or ensuring accurate medical records, your work contributes directly to exceptional patient care and positive outcomes.

If you're looking for a meaningful healthcare career with a supportive team and opportunities for growth, we invite you to join us.