Director, US Strategic Partnerships

• Deep expertise in the AI and platform ecosystem, including foundation model providers and major tech platforms
• Leadership role shaping and scaling Zip’s US partnership strategy to drive merchant and consumer growth
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

With the merchant and consumer growth ambitions at Zip, we are looking for a Director, Strategic Partnerships who will own, grow, and manage our strategic partnerships in the US. As the Director, Strategic Partnerships, you will have a deep understanding of the AI and technology partnership landscape and bring strong commercial, strategic, and relationship management skills. This role sits at the core of the organization. You will partner closely with internal and external executives, and work cross-functionally with product, sales, marketing, risk, data, and finance teams to design and execute high-impact partnership strategies.

• Pull together a consolidated view of trends across AI, cloud, advertising, and commerce platforms, and translate insights into product, commercial, and sales recommendations
• Complete deep dives on new opportunities across key verticals (e.g., retail, eCommerce, marketplaces) and distribution channels tied to core partners like OpenAI, Anthropic, Amazon, Meta, and Adobe
• Be extremely proficient in PowerPoint, Excel, and Salesforce to model scenarios, structure narratives, and manage partner pipeline and performance
• Leverage AI tools to surface partnership insights, automate reporting, and identify revenue optimization opportunities across AI and platform partners (e.g., AI-assisted analysis of partner performance, GTM content generation, and risk/opportunity scanning)
• Educate executives and sales teams on the AI and platform ecosystem, competitive landscape, and partnership opportunities through structured, data-backed storytelling

• Develop growth strategy and clear plans for core partners including AI leaders (OpenAI, Anthropic), commerce platforms (Amazon), social platforms (Meta), and creative/experience platforms (Adobe)
• Track performance metrics with these strategic partners, ensuring commercial terms are optimized and operationalized
• Drive revenue growth and cost optimization by developing joint solutions, integrations, and programs that leverage these platforms to acquire and engage merchants and consumers
• Work with product teams to lead RFPs and drive the right product and commercial outcomes for Zip; understand partner roadmaps and how Zip can leverage upcoming capabilities ahead of competitors
• Collaborate with sales and marketing to develop high-impact co-marketing, marketplace, and distribution initiatives that help both the partner and Zip succeed
• Lead regular education, relationship-building, and knowledge-sharing between partner teams and Zip teams, becoming a thought leader in AI and strategic platform partnerships for Zip

• Regularly align with regional and global counterparts to understand intra-region trends and best practices, and apply them to the US market
• Provide clear, recurring updates on partnerships, pipeline, opportunities, and risks to key regional stakeholders and executive sponsors
• Ensure strong processes, operating rhythms, and governance are built and followed to set up all partnerships and merchants for success
• Track and analyse partner performance (merchant growth, transaction volume, unit economics, activation/adoption of AI or platform features) and propose strategic courses of action, experiments, and improvements

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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