Sustaining Engineer, Body & Closure Systems

United States·Foster CityFull-timemid

OtherSustaining Engineer

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Quick Summary

Overview

At Zoox, we are developing a purpose built autonomous robotaxi, and the Sustaining Engineering team plays a critical role in ensuring the long term reliability, safety, serviceability, and availability of our fleet as it operates at scale.

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As a Sustaining Engineer supporting Body and Closure Systems, you will independently own sustaining engineering for key subsystems supporting both the in-service fleet and vehicles in current production. You will drive root cause investigations and corrective actions, making subsystem-level technical decisions and leading changes through design, validation, release, and fleet implementation.

This role requires close collaboration with Vehicle Development, Manufacturing, Service, Quality, Reliability, and Suppliers in a fast paced and often ambiguous environment. You will prioritize work based on fleet and production impact, delivering solutions that improve safety, durability, fleet uptime, and manufacturing performance.

Own sustaining engineering and corrective action development for body and closure systems across the in service fleet and vehicles in current production, from root cause confirmation through fleet-wide implementation

Drive end-to-end resolution of field and manufacturing issues across door systems, latches, actuators, sealing, access panels, glazing, and body structures

Apply fleet and production data, including MTBF, repeat failure rates, and downtime drivers, to prioritize work, validate solutions, and drive continuous improvement

Lead design updates and system improvements, ensuring robust performance, durability, efficiency, and serviceability in both fleet and production environments

Author and manage Engineering Change Requests and Change Actions, and develop and execute validation plans at component, system, and vehicle levels

Support and lead retrofit and rework campaigns, and partner with suppliers to resolve quality issues and improve reliability and manufacturability

BS in Mechanical or Electrical Engineering or related discipline

8+ years of experience in powertrain, thermal, battery, or EV systems within a product development, manufacturing, or sustaining environment

Demonstrated ability to deliver subsystem-level corrective actions that improve reliability, durability, manufacturability, or serviceability in production vehicles

Experience with root cause analysis, DFMEA, and product and process validation

Excellent communication and documentation skills with the ability to work cross-functionally in a fast-paced environment while managing multiple priorities

Experience in autonomous vehicles

Experience with Design for Manufacturing and Design for Service (DFM/DFS), and Lean, Six Sigma, or similar continuous improvement methodologies

Proficiency with 3D CAD tools, CATIA preferred, and familiarity with tools such as 3DX, DELMIA, SAP, JIRA, Confluence, or data analysis or visualization tools such as dashboards, SQL, and Python