Conversion & Experimentation Manager

Manchester City Centre

Obsessed with understanding why customers behave the way they do and finding ways to make their journey better?

As our Conversion & Experimentation Manager, you’ll sit at the heart of Zuto’s Growth team, using customer insight, data, experimentation and AI to uncover what works and turn those learnings into measurable growth.

This isn't about running tests for the sake of it. It’s about finding the opportunities that make a genuine difference to conversion, customer experience and commercial performance.

What you'll be doing

• Owning conversion performance across key customer journeys.

• Using behavioural data and customer insight to uncover friction and growth opportunities.

• Designing and evaluating experiments to understand what genuinely works.

• Building a prioritised optimisation roadmap focused on the biggest opportunities.

• Using AI every day to accelerate analysis, generate hypotheses and improve experimentation.

• Working with Product, Design and Engineering to move ideas from insight to implementation quickly.

• Turning complex data into clear recommendations that influence decisions across Zuto

You’ll be commercially minded, analytical and naturally curious, with a genuine interest in understanding customer behaviour.

You’ll ideally bring:

• Experience within CRO, Growth, Product Analytics, Experimentation or a similar role.

• Strong analytical skills and confidence working with customer and behavioural data.

• A solid understanding of conversion optimisation and experimentation.

• Experience turning data and insight into hypotheses and practical improvements.

• Commercial awareness and the ability to connect your work to measurable business outcomes.

• A test-and-learn mindset where speed and learning matter more than perfection.

• Strong communication skills and the confidence to challenge thinking with evidence.

• A high-ownership mindset and bias towards action.

We’re looking for someone who is already comfortable using AI, not just interested in it.

You'll use AI to analyse information faster, uncover insights, generate hypotheses and accelerate experimentation — while continually exploring new ways it can help us make better decisions, faster.

Why Zuto?

You'll have the opportunity to directly influence how customers experience Zuto and help shape our growing experimentation capability, alongside:

• Career progression with opportunities to move into senior roles

• Training & development to help you become brilliant at what you do

• Wellbeing support including GP Anytime, counselling and mental health support

• Zuto Life with regular socials, celebrations, free drinks & snacks, breakfast Thursdays, birthday off and more

If you love great UX, rapid experimentation and using AI to turn ideas into real customer experiences, we’d love to hear from you.