Customer Experience Jobs in Indonesia

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr

Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr

About LuxehouzeLuxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.We are

Responsibilities:- Lead the development and implementation of comprehensive Customer Lifetime Frameworks tailored to Luxehouze focusing on enhancing post-purchase engagement, repeat purchase rates, and client lifetime value.- Analyze customer segments and journey, such as low revisit rates and depen

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr

Ensure the accuracy and completeness of borrower customer data. Conduct contract signing with customers in accordance with company procedures. Perform field visits or surveys to customers’ offices to verify information and maintain service quality. Provide an excellent customer experience through pr