Supervisor Laboratory Technical Operations - St. Luke's South Shore - Full Time - First Shift

M-F normal business hours

• →Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the clinical laboratory testing, evaluation of results, and the proficiency of testing.   
• →Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes.    
• →Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances.  
• →Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction.    
• →Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions.  
• →Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in test systems and processes in defined discipline for area of responsibility. Serves as a technical resource for staff.  
• →Complies with the quality plan by implementing and monitoring quality indicators. Reviews laboratory results for quality, accuracy and validity. Documents and implements corrective action as appropriate. 
• →Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. 
• →Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. 

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or  
• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency. 

• Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology or equivalent   

• Typically requires 3 years of experience in technical laboratory services and operations. 

• ​ Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.    
• Ability to grow leaders through coaching, guidance, and development planning.   
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.    
• Current knowledge of medical and technical advancements to plan for future growth and development.    
• Intermediate computer skills including knowledge and experience with laboratory information systems.   
• Excellent organization and communication skills.   

• ​​​​Operates all equipment necessary to perform the job. 
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. 
• Must be able to sit, stand, walk, twist and bend the majority of the workday. 
• May be exposed to mechanical, electrical, and/or infectious agents. 
• Will be exposed to human blood and body fluids. 
• Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection. 
• Must be able to handle stressful situations in a calm and professional manner. 
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.