Solution Area Specialist | Analyst

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

The Solution Area Specialist directly supports specific Microsoft Solution (Azure, Security, Infrastructure) to provide Presales Technical Assessments to customers and partners, works closely with Management and Sales teams to ensure that provides exemplary customer service and technical assessment in sales opportunities and remove blockers in the process. As a specialist you will ensure each customer contact will be a friendly, professional, and encouraging experience to accurately address the needs of the customer.

•  Provide technical enablement to clients developing applications

•  Provide solution to complex problems

•  Advise clients on the right platform technologies to implement

•  Set up development environments and replicate client problems

•  Communicate in a clear and understandable manner with clients, using the appropriate level of technical language

•  Train teams on platforms and associated technologies

•  Mentor other members of the team

•  Own problems through to resolution

•  Ability to successfully communicate with contacts via phone, email and instant message channels on a daily basis

•  Appropriately communicate the business value of appropriate cloud technologies and facilitate the successful assessment of the platform

•  Work with clients around existing support programs to build roadmap and facilitate development of applications

•  Having good interpersonal skills and a positive attitude toward clients and coworkers.

•  Ability to identify customer budget, timeline, decision making processes and create buying vision with customer

•  Communicating information about client conversations accurately and escalating to the appropriate levels where appropriate

#LI-LATAM

Key essentials:

• Minimum 1 year of experience in IT sales, consulting role focused on solution infrastructure.

• Language Required: English - level C1 required.

• High school Diploma

• Solid knowledge in Azure, Security, Infrastructure, Informatic Environment.

• Onboarding clients and expanding their cloud technologies 

• Customer Success or Account Management experience 

• Experience selling Microsoft products and other software solutions.

Preferred Qualifications:

• Certification desirable AZ-900.

• Interest in expanding industry knowledge through training and certifications 

• Bachelor's degree in computer science, Information Technology, Engineering or related field.

 Visit us at www.accenture.com 

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.