Deputy Director, Support Transition (Term-Limited)

The ACLU seeks applicants for the full-time position of Deputy Director, Support Transition in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is an 18-month term-limited position. 

The ACLU’s passionate community of donors and activists is stronger than ever. The mission of the ACLU’s Development Department is to unlock the full potential of donors and the ACLU as partners in the creation of a more perfect union.  We pursue our mission by building long-term donor relationships and organizational partnerships, by demonstrating impact in response to threats, by engaging donors how they wish to engage, by taking interest in our donors and facilitating personal action, by being accountable stewards of their funds, and by asking donors to consider giving the ACLU their full support.  

Reporting to the Director of Development Data & Systems, the Deputy Director, Support Transition will  oversee the transition to a new support structure after a major system migration project, ensuring the team and roles are structured to optimally meet or exceed established SLAs for user support, knowledge, training, enhancements, report and business intelligence, and business analysis needs. This role will partner with the Director, partner support teams, and Development leadership to develop a plan, and will lead the transition of the Support, Knowledge, and Training (SKT) and Business Intelligence and Analytics (BIA) teams through the migration and through the system stabilization phase.

This is an 18-month term-limited role, and an ideal opportunity for a strategic, collaborative, empathetic, and forward-thinking data leader to apply their skills, experience, and expertise to harness data for the ACLU’s mission.