Account Technologist III - (E3)

Position Summary The Account Technologist will support regional customers in Taiwan, primarily in Hsinchu and Kaohsiung, by providing technical expertise. This role serves as a key technical interface supporting customer-related issues by collaborating closely with field process and central engineering teams, ensuring effective communication and timely resolution of field process issues. The ideal candidate will diagnose and troubleshoot process challenges, drive technical solutions, and contribute to continuous improvement in customer operations and product performance. Key Responsibilities * Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading edge technology, using Applied Materials products. * Manages agreed process roadmaps at customer sites and presents technology and product roadmaps both internally and externally. Keeps in depth knowledge of process development roadmaps and strategies up-to-date. * Works closely with the account and factory based process and technology groups, the product sales engineers and Accounts Management, Defines/approves process support plans for installation and warranty periods depending on product and process maturity. Determines and implements continuous improvement plan (CIP) for assigned installed base. * Own install base application performance by ensuring optimization of tool utilization and driving local capability and knowledge. Manage and take ownership of new system evaluations * Supports local support service resources during installation and warranty as required to achieve CPS (Customer Process Specification) and/or "best known" process performance. Trains local support service resources to obtain and maintain required process knowledge to support installed base * Responsible for installation and (product) qualification of "new" processes and technologies. Executes process ß-sites. * Keeps detailed knowledge of installed process performance in assigned technological area up-to-date. Qualifications * Minimum 5 years of experience in the semiconductor industry, with strong expertise in CMP processes. * Experience in process optimization, tool matching, and process validation is required. * Strong English communication skills, both verbal and written, with the ability to effectively collaborate across global teams and engage customers. * Willingness to travel: up to 20% domestic travel within Taiwan and up to 10% international travel. #Li ## Qualifications ### Education: Bachelor's Degree ### Skills ### Certifications: ### Languages: ### Years of Experience: 4 - 7 Years ### Work Experience: ## Additional Information ### ### Shift: Day (Taiwan) ### ### Travel: Yes, 10% of the Time ### ### Relocation Eligible: No ### Referral Payment Plan: Employee Referral (Standard) Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.