ReBIRD Product Owner

Canada·North VancouverFull-timemid

Product ManagementProduct Manager

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Quick Summary

Overview

Your Opportunity at ARC’TERYX:As the ReBIRD Product Owner, you will champion the Guest experience and own complex projects across ReBIRD services and programs. You will define business requirements,

Technical Tools

Product ManagementProduct Manager

Requirements

~4 min read

Under the Circularity umbrella, the ReBIRD team supports the operations of our warranty and repairs program, our service centers within retail, and resale. The global ReBIRD program focuses on an exceptional Guest experience at all Commercial touchpoints, inclusive of Guest Services, After Sales, Branded activations, and especially within our owned Vertical channels, Retail and eCommerce.

Overseeing multiple projects or initiatives, ensuring alignment between business objectives and project goals and outcomes

Leading product discovery and aligning stakeholders for ReBIRD service capabilities

Translating business needs into clear requirements for Technology partners

Driving initiative to identify process improvements, gaps or opportunities to improve efficiency

Collaborating with cross-functional teams to ensure smooth delivery, adoption, and global to regional readiness

Coordinating roadmap communication and supporting workshop, process mapping and design sessions

Monitoring platform(s) performance and identifying opportunities for guest-experience and operational improvements

Supporting the ReBIRD Commercial team in strategic project planning, defining scope, and establishing realistic timelines

Advancing platform scalability and operational readiness to seamlessly support expansion into new global markets

Strengthening system stability and platform reliability through continuous improvement and data-driven optimization

Partnering with Regional enabling functions to deliver localized technology capabilities that precisely fit regional market nuances

You have a degree in Business, Technology, Computer Science or related field / equivalent applied experience

You have 5+ years of experience in Product Ownership or a related role in direct-to-consumer technology, or omnichannel operations, with POS (Point of Sale) systems, ERP or circular economy/recommerce platforms

You demonstrate ability to translate business needs into actionable product requirements, user stories and acceptance criteria

You have experience working in an Agile/Scrum development environment and managing a product backlog

You exhibit strong organizational and time management skills

You have proficiency in visually expressing ideas through presentations or reports

You have proficiency using project management tools such as Jira

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You effectively balance autonomy and collaboration

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

The salary range for this role is CAD$94,000 - CAD$124,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave top-up and a nesting period for new parents.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

 *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.