Call Center Representative

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OtherCall Center Representative

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Quick Summary

Key Responsibilities

Make several calls to insureds and agents daily Enter progress notes following each call Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Requirements Summary

Strong judgment and critical thinking skills Competent use of spreadsheets, word processing,

Technical Tools

OtherCall Center Representative

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Call Center Representative as we continue to grow our team. Call Center representatives will work as part of a team providing support for the audit team that is conducting mail, phone, and virtual audits.

Job Responsibilities:

Make several calls to insureds and agents daily
Enter progress notes following each call
Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Qualifications and Requirements:

Strong judgment and critical thinking skills
Competent use of spreadsheets, word processing, and e-mail
Excellent communication skills
Strong writing skills
Work well in a team environment
Ability to multitask
Must have high-speed internet

Compensation and Benefits:

Salary is $17.00 per hour
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy
Paid holidays - 6 standard holidays

We look forward to you joining our team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.