Admin Support/Receptionist

Job Description

Provide receptionist and front office administrative support services for USTDA reception areas, including visitor assistance, call management, conference room coordination, and customer support activities.

Key Responsibilities

• Staff and operate Agency reception areas during normal business hours
  • Receive and direct visitors, callers, and deliveries professionally
  • Coordinate visitor access and issue visitor badges
  • Manage conference room scheduling and visitor support activities
  • Coordinate parking vouchers, transportation assistance, and meeting logistics
  • Maintain reception logs and administrative records
  • Respond to inquiries and route communications appropriately
  • Maintain professional appearance and organization of reception areas
  • Provide general administrative and clerical support services

Qualifications

• High School Diploma required; higher education preferred
  • Minimum 1–3 years receptionist or office support experience required
  • Strong interpersonal and customer service skills required
  • Excellent written and verbal communication skills required
  • Ability to manage multiple priorities in a professional office environment required

Required Systems, Tools, and Framework Experience

• Microsoft Office Suite
  • Telephone and visitor management systems
  • Scheduling and calendar management tools
  • Email and correspondence systems
  • Office equipment and administrative support tools

Required Specialized Experience

• Experience supporting front desk and receptionist operations
  • Experience handling visitor coordination and customer service activities
  • Experience managing calendars and meeting schedules
  • Experience supporting office administrative and clerical operations
  • Experience working in a professional Government or corporate office environment preferred

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.