CloudOps Engineer

At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries.

As a CloudOps Engineer, you will join a high-impact Cloud Operations team dedicated to the reliability, performance, and scalability of our cloud platforms. You will work at the intersection of technology and human experience, supporting customer-facing systems for a diverse range of Fortune 500 clients.

This role is highly collaborative, requiring you to partner with Engineering, Security, and Product teams to maintain platform stability. You will be a key player in our cloud transformation journey, moving the needle on operational maturity through automation and pragmatic problem-solving.

• →Cloud Infrastructure Management: Deploy, manage, and scale cloud infrastructure (primarily AWS) to ensure high availability for production and non-production environments.
• →Infrastructure as Code (IaC): Drive automation by contributing to IaC initiatives using Terraform to standardize provisioning and modernize legacy systems.
• →Observability & Reliability: Monitor system health using tools like Datadog and Grafana, diagnosing and resolving performance bottlenecks before they impact the customer.
• →Incident Response: Participate in on-call rotations and incident response, providing timely resolution and post-mortem insights to improve system resilience.
• →Governance & Compliance: Uphold strict SLA commitments, follow change management procedures, and implement security best practices and data-handling protocols.
• →Continuous Improvement: Collaborate on the creation of runbooks and operational guidelines, constantly seeking ways to optimize repeatable processes.

• Professional Background: 3–5 years of experience in Cloud Engineering, DevOps, or a related systems-focused role.
• Cloud Proficiency: Hands-on experience with at least one major cloud platform, with a strong preference for AWS.
• Automation Mindset: Working knowledge of Terraform and a desire to eliminate manual tasks through scripting and automation.
• Operational Discipline: A deep understanding of cloud infrastructure operations and the ability to manage production systems with a relentless focus on reliability.
• Troubleshooting Excellence: Strong problem-solving skills and the ability to navigate complex distributed systems to find root causes.
• Collaborative Spirit: Excellent communication skills and a proactive approach to working within a global, cross-functional team.
• Education: Bachelor’s degree in Computer Science, IT, or equivalent professional experience.

• Production Terraform Experience: Proven track record of managing large-scale infrastructure using Terraform in a production setting.
• Legacy Modernization: Experience re-architecting or migrating legacy systems into cloud-native environments.
• Multi-Cloud Exposure: Familiarity with Azure or GCP in addition to AWS.
• Industry Credentials: AWS Certifications (e.g., SysOps Administrator, Solutions Architect) or progress toward achieving them.
• Advanced Tooling: Experience with GitHub Actions, Azure DevOps, Prometheus, or New Relic.

AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.