Benefits Analyst

You will own Avalara's India benefits portfolio — ensuring programs are compliant, competitive, and felt positively by the ~2,400 employees who rely on them. As a seasoned member of the Global Benefits team, you'll navigate the complexity of India's evolving Labour Code landscape, drive the annual benefits renewal cycle, build smarter ways of working through AI and automation, and serve as a trusted partner to Payroll, Finance, and People teams. This is a high-ownership role for someone who combines regulatory depth with the initiative to improve how benefits are delivered, not just administered.

Come and be part of the Global Benefits Team! We are a truly global team working together to design and deliver benefits programs that are competitive, compliant, and people-first. In India, we are navigating an exciting period of change with the Labour Codes transformation, and this role sits at the heart of that work

• Own the end-to-end India benefits renewal cycle — timelines, carrier negotiations, plan design reviews and Workday testing etc.
• Evaluate plan performance using utilization data and prepare management summaries with clear recommendations.

• Serve as the primary Benefits-to-Payroll interface, ensuring accurate and timely submission of all India benefits inputs
• Reconcile deductions against vendor invoices, manage payroll cut-off calendars
• Own the full vendor lifecycle for India benefits partners, onboarding, SLA monitoring, invoice processing, budget tracking, and renewals.
• Lead RFP and evaluation processes; prepare commercial comparisons to support data-driven decisions.

• Act as the first point of contact for India employee benefits and absence queries; resolve or route to the appropriate TPA, broker, or team.
• Drive proactive communications and events (open enrollment, office hours, new hire sessions) across all India entities.

• Administer all absence programs i.e. Privilege leave, Casual/Sick Leave, Maternity/Paternity, statutory leaves and holidays in Workday for India; manage escalations, encashment processing, and statutory accruals.
• Ensure policies stay compliant with evolving regulations and run regular data audits to maintain Workday accuracy.

• Own India benefits compliance filings and conduct regular Workday-to-vendor reconciliations.
• Monitor regulatory changes and maintain documentation for internal and external audits.

Education & Experience

• Undergraduate degree in any field required; HR, Business Administration, or a related discipline is preferred.
• Minimum 5 years of progressive experience in benefits administration or total rewards with demonstrated end-to-end ownership of benefits programs.
• Proven experience operating with a high degree of independence; this role requires someone who can manage day-to-day work without close supervision
• Hands-on experience with India statutory benefits and compliance
• Track record of managing vendor relationships and leading or contributing to renewal and RFP processes.

Skills & Competencies

• Proficient in Workday (benefits/HCM) and MS Office, particularly Excel.
• Comfortable with AI tools (Glean, n8n, Copilot) for automating workflows, drafting content, and surfacing insights — with a mindset to keep building fluency.
• Strong analytical and communication skills; able to translate data into clear recommendations and engage credibly at all levels.
• Detail-oriented with the ability to manage competing priorities across complex, compliance-heavy workstreams

At Avalara, we expect this role to work with AI, not just alongside it. You are someone who reaches for Glean before writing a first draft, uses n8n or similar tools to automate repetitive data tasks, and treats AI-generated outputs with the same critical eye you'd apply to any vendor deliverable. You don't need to be an engineer — but you are curious, self-directed, and actively building your AI fluency

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.