Benefits Specialist

Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices.

 

At Beghou Consulting, we are committed to delivering a benefits experience that is clear, responsive, and easy to navigate. We are looking for a Benefits Specialist to support the day-to-day administration of our US benefits programs, with a primary focus on employee support and issue resolution. 

Reporting to the Global HR Operations Specialist, this role is responsible for ensuring employees receive timely, accurate answers to benefits-related questions and that issues are resolved efficiently across systems and vendors. 

This role does not design benefits programs or select vendors; rather, it ensures our existing programs are executed well and experienced seamlessly by employees. As Beghou continues to scale, there will be many opportunities for role and scope expansion

• Work directly with US-based vendors (carriers, ADP, Fidelity, brokers) to resolve employee issues  

• Escalate complex or systemic issues to the Global HR Operations Specialist as needed  

• Track recurring issues and flag patterns that may require process or vendor improvements