Loan Officer Assistant - Bilingual (Creole)

United States·Lake Worthmid

OtherLoan Officer

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Overview

Position Overview: Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners…

Technical Tools

ms-office

Position Overview:

Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service.

Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role:

Provide administrative and sales support to loan originators and production partners.
Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
Assist loan originators and production partners in managing the pipeline of loan applications.
Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
Other duties as assigned.

Essential Knowledge/Skills/Abilities:

Proven organization skills
Customer service oriented
Ability to manage multiple deadlines
Strong communication skills
Proven ability to prioritize and multi-task
Excellent time management skills
Ability to work across organizational boundaries
Strong problem solving capabilities
Experience with MS Office Suite
Knowledge of the mortgage loan process

Experience Requirements:

One to two years residential mortgage experience preferred.
Bilingual - Fluent in English and Creole
Licensed in market area and registered nationally in NMLS, preferred.

Education/Licensing Requirements:

High school diploma or equivalent required. Some college preferred.

Working Conditions:

Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 10 lbs. occasionally.
Minimal travel <5%.

Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including: