Robotics Technician / Field Engineer

• Competitive base compensation with benefits and relocation support.
• Strong exposure to robotics, automation, troubleshooting, and field service work.
• A chance to join a team in growth mode, where early hires can make a direct impact on service quality and customer experience.
• Broad technical visibility across installation support, repairs, software updates, demos, and customer-facing problem solving.

• Travel to customer facilities to inspect, diagnose, and restore robotic and electromechanical systems.
• Apply software or firmware updates, verify system performance, and support safe restart after service activity.
• Replace components, complete preventive maintenance tasks, and document repair outcomes.
• Partner with customers, integrators, and internal teams to resolve technical issues and improve equipment uptime.
• Support receiving, staging, shipment preparation, and basic inspection of equipment and parts.
• Maintain clear service records and escalate recurring technical issues, product risks, and field observations.
• Assist with demos, pilot activity, and customer training sessions when needed.

• Bachelor’s degree in robotics, mechatronics, mechanical engineering, computer science, or a related technical field, or equivalent hands-on experience.
• Working knowledge of robotics, automation systems, industrial equipment, or similar electromechanical platforms.
• Ability to troubleshoot hardware and software issues in a field environment.
• Strong communication skills and comfort working directly with customers and cross functional teams.
• Willingness to travel frequently, approximately 50 percent or more, based on customer and project needs.
• Experience with robot programming, collaborative robots, or industrial robotics is preferred.
• Korean language skills are helpful, but not required.

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