Warranty Lead

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.  

About the role:

Brandt is currently seeking a Warranty Team Lead based in Ballarat Head Office, reporting to the Director of Product Support. The Warranty Team Lead position is responsible for accurate operation of the warranty function, of the respective business unit. The role will act as the subject matter expert for the Warranty team in their day-to-day functional areas.

• →Supervise employees within the Warranty department, which involves maintaining employees' records, evaluating performance and assisting employees with their personal and professional growth
• →Managing warranty claims in a timely manner
• →Opening and closing work orders
• →Processing warranties
• →Reconciling claims
• →Other duties as assigned

• Candidates must have strong organizational skills
• Must possess exceptional communication skills, both written and verbal
• Experience in electronic record keeping is considered an asset

What we offer:

• Competitive remuneration
• Ongoing training and support
• A great work culture.
• Advancement Opportunities.

If this sounds like you, please apply today!