Teaching Center Assistant

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Description & Purpose The British Council in Tunisia is seeking 2 dedicated and responsible individuals to support the delivery of its Young Learner programme at the Teaching Centre. This role plays a vital part in ensuring a safe, well-supervised, and welcoming environment for children and young people, while upholding the highest standards of child protection and child safety in line with British Council policies and procedures. The postholder will also provide a first point of response for customer enquiries within the Teaching Centre, contributing to a positive experience for learners and parents alike. At our centre, nearly 2,000 students attend English classes each term. Most of these learners are young people aged 6 to 18 who study at the centre for approximately three hours per week. The centre has a well-established Child Protection strategy supported by documented procedures that guide the supervision and care of children. Strong engagement with parents is a core part of our approach, achieved through induction packs, parent meetings, termly reports, and the availability of one-to-one meetings when requested. The British Council is the UK’s international organisation for cultural relations and educational opportunities. Since our founding in 1934, we have worked to build trust and understanding between people in the UK and countries around the world by creating opportunities, fostering connections, and supporting learning and exchange. Operating in over 100 countries, we are active in the fields of arts and culture, English language, education, and civil society. Each year, we engage more than 20 million people face to face and reach over 500 million more through digital, broadcast, and publication channels. We are a UK charity governed by Royal Charter and also operate as a UK public body. This role offers the opportunity to contribute directly to a trusted international organisation while supporting the learning, safety, and wellbeing of young people in an educational setting. Role Accountabilities The role focuses on effective supervision, accurate administration, and clear communication with parents, in line with British Council policies and child protection standards. The postholder will supervise young learners before classes, during breaks, and at the end of sessions, including monitoring public areas such as stairs and toilets. They will ensure learners leave the premises quietly and safely, with particular attention to children aged 6 to 11, who must always be collected by their designated adult. The role includes assisting unwell learners, supervising fire drills, supporting teachers when required, and always using English unless Arabic translation is necessary. Maintaining good behaviour is essential. The postholder will ensure learners remain in permitted areas, avoid causing disturbance, and carry the required green ID cards when leaving the premises during breaks or after classes. Administrative responsibilities include distributing and managing registers, reports, certificates, badges, and authorised carer forms at the start and end of term, carrying out register checks during the term, and supporting young learner events, parent meetings, and displays as directed by the Duty Officer. The role also involves regular communication with parents, including following up on absences, contacting parents who are late collecting their children, informing parents if a learner becomes unwell, answering general non‑teaching queries, and acting as an interpreter when required. This position is well suited to someone committed to child safety, organisation, and positive engagement with learners and families. Qualifications & Experience Essential * Good English and Arabic communication skills * Experience of supervising and/or working with children Desirable * Higher education degree * Experience in customer service * Stakeholders’ management Important Information * Location: the position is based in Tunis Teaching Centre. * Contract Hours: 16 hours * Contract Type: this is a permanent, part time position, work patterns: Tue -Sat and Wed to Sun * Salary: 670 TND per month * Benefits: 9 annual leave days plus public holidays, Health Insurance scheme (add on), transportation allowance * Right to Work: The candidates must have legal right to live and work in Tunisia. * Background Screening: all successful candidates are obliged to undergo comprehensive background screening and Police Check * Closing Date: 26th May 2026 A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org