Operations Manager

• →Oversee end-to-end production from template to final installation
• →Drive on-time completion, production efficiency, and quality standards
• →Develop, track, and improve KPIs (cycle time, remakes, margins, labor efficiency, safety)
• →Optimize workflow, scheduling, and shop floor operations
• →Ensure CNC and fabrication equipment performance and preventative maintenance
• →Lead and optimize operational systems, including Moraware (preferred)
• →Improve scheduling accuracy, job costing, and production tracking
• →Implement SOPs and process improvements across departments
• →Use data and reporting tools to improve decision-making and performance
• →Lead, mentor, and develop managers, supervisors, and production teams (50+ employees)
• →Establish accountability standards and performance metrics
• →Recruit and retain skilled fabrication and installation professionals
• →Foster a culture of ownership, safety, and continuous improvement
• →Manage operational budgets and cost controls
• →Analyze P&L performance and job costing to improve margins
• →Align operational capacity with sales forecasts and growth plans
• →Lead capital investment and equipment planning initiatives
• →Maintain high fabrication and installation standards
• →Reduce remakes, callbacks, and warranty costs
• →Ensure OSHA compliance and enforce safety protocols

• 5–10+ years of countertop/stone fabrication industry experience (Required)
• 5+ years of senior operations leadership experience
• Strong knowledge of natural stone, quartz, and solid surface fabrication
• Experience managing teams of 50–100+ employees
• Proven success improving operational efficiency and profitability
• Experience implementing KPIs, SOPs, and structured production systems
• Strong financial acumen and data-driven leadership
• Excellent communication and leadership skills

• Experience working with Moraware software (strongly preferred)
• Experience in a $10M+ revenue manufacturing environment
• Lean manufacturing or process improvement background
• ERP or production scheduling system experience
• Bilingual (English/Spanish)

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