Digital Engagement Service Manager

What if digital support could reach more people, remove barriers and create new pathways into treatment and recovery?

 

At Change Grow Live, we’re turning that ambition into action. We’re looking for an exceptional Digital Engagement Service Manager to lead our National Digital Engagement Service and shape how we deliver safe, accessible and effective support across the country.

This is a strategic and operational leadership role with national influence.

Reporting to a Director, you’ll lead the development, mobilisation and performance of our digital engagement offer. You’ll bring together people, technology and insight to create consistent, recovery-focused digital and hybrid services.

You’ll lead Digital Engagement Team Leaders, strengthen national pathways and ensure safeguarding, quality and governance remain at the heart of delivery. Working with commissioners, partners and operational leaders, you’ll use data and service-user insight to improve outcomes and identify opportunities for growth.

 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and any associated payments will be pro rata based on contracted hours.

Where applicable, London Weighting will be determined by your contractual service base.

 

 

  A note about using AI in your application

 

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

 

 

We reserve the right to close this opportunity early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Please note: This opportunity is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application.

 

 

Please note that we are not accepting applications from recruitment agencies for this vacancy. Direct applications only.

CGL points 46 to 51 (£52,379.50 - £58,077.77)

7/9/2026

9/8/2026

David Lucas | David.Lucas@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.