CSNH RHT North West Central Student Support Specialist

• →Provides individualized student support, navigation, and case management services for participants enrolled in RHT-funded healthcare pathways and training programs.

• →Conducts participant intake, assessment, enrollment assistance, and ongoing follow-up services to support participant persistence and completion.

• →Assists participants in identifying and overcoming barriers to education and employment including transportation, childcare, financial hardship, technology access, housing instability, academic readiness, and other social determinants impacting participation.

• →Connects participants to workforce, educational, financial, and community-based support services available through CCSNH, healthcare employers, state agencies, and community organizations.

• →Collaborates with CCSNH Workforce Training Directors, faculty, staff, healthcare employers, workforce systems, and community-based organizations to support participant success and healthcare workforce pipeline development.

• →Supports participant enrollment into healthcare training programs, work-based learning opportunities, apprenticeships, pre-apprenticeships, clinical placements, and credentialing pathways.

• →Conducts outreach and informational sessions with schools, healthcare employers, workforce partners, and community organizations to promote awareness of healthcare career pathways and RHT opportunities.

• →Supports equitable access to healthcare careers for underrepresented populations including low-income individuals, veterans, rural residents, individuals with disabilities, multilingual learners, and first-generation students.

• →Maintains accurate participant records, case notes, documentation, and grant reporting information in compliance with CCSNH, state, federal, and grant requirements.

• →Assists with tracking participant progress, measurable skill gains, credential attainment, retention, and employment outcomes.

• →Coordinates and participates in regional meetings, workforce convenings, healthcare industry events, and partner collaborations to strengthen healthcare workforce initiatives throughout the Southeast and Central regions.

• →Provides technical assistance and guidance to participants regarding healthcare education pathways, workforce opportunities, and available support services.

• →Complies with all CCSNH, state, and federal policies, procedures, rules, and regulations.

• →Performs other related duties as assigned.

• Experience working with workforce development initiatives, healthcare training programs, apprenticeships, or postsecondary education systems.

• Experience supporting underrepresented and underserved populations.

• Knowledge of workforce systems, community resources, and support service programs.

• Strong interpersonal, communication, organizational, and problem-solving skills.

• Ability to build collaborative relationships with employers, educators, workforce partners, and community organizations.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Strong documentation, reporting, and data management skills.

This position requires regular in-person meetings and travel throughout the Southeast and Central regions of New Hampshire. Evening and occasional weekend hours may be required based on programmatic and outreach needs.

DISCLAIMER STATEMENT: The job description lists typical examples or work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the job description provided that such duties are characteristic of that classification.