Executive Housekeeper

Reports To: Support and Admin Team Lead Location: Plainsview Hospital Ruiru Job Purpose: To provide strategic and operational leadership of hospital housekeeping services by ensuring a clean, safe, hygienic, and infection-free environment across all hospital areas through effective infection prevention systems, environmental hygiene governance, staff supervision, and resource optimization, in alignment with hospital objectives of patient safety, quality care outcomes, and operational excellence. I. Key Responsibilities  Housekeeping Operations & Environmental Hygiene: The role ensures continuous coordination of cleaning and sanitation services across all hospital units by maintaining structured cleaning schedules, environmental hygiene standards, and service workflows that support uninterrupted clinical and non- clinical operations.  Infection Prevention & Control (IPC) Implementation: The role ensures strict enforcement of infection prevention protocols through standardized cleaning procedures, disinfection processes, and environmental decontamination practices to minimize hospital-acquired infections.  Quality, Safety & Compliance Management: The role ensures adherence to hospital quality standards, ISO requirements, and regulatory frameworks by conducting routine audits, inspections, and corrective actions to maintain a safe hospital environment.  Waste Management & Environmental Safety: The role ensures proper segregation, handling, and disposal of biomedical and general waste in compliance with regulatory and environmental standards to maintain safety and sustainability.  Staff Leadership & Workforce Management: The role provides leadership to housekeeping staff through supervision, duty allocation, performance monitoring, training, and enforcement of accountability standards to ensure service consistency.  Resource & Equipment Management: The role ensures optimal utilization of cleaning materials, equipment, and consumables through inventory control, monitoring usage efficiency, and minimizing wastage. Laundry & Linen Services Governance; The role ensures safe handling, cleaning, and distribution of hospital linen and uniforms while preventing contamination and maintaining hygiene standards.  Interdepartmental Coordination: The role ensures timely response to cleaning and environmental hygiene requests from clinical and support departments to maintain safe, clean, and operational hospital spaces.  Emergency Environmental Response: The role ensures rapid response to contamination events, spills, infection risks, and outbreak situations to restore safe environmental conditions within the hospital. Interdepartmental Conversion Targets. The Executive Housekeeper shall ensure that all internal environmental hygiene and sanitation requests generated from clinical and non-clinical departments are executed within defined service level timelines, achieving at least 95% internal service fulfillment rate, ensuring uninterrupted clinical operations and safe patient care environments. This shall contribute to improved patient outcomes through reduced infection risks, enhanced recovery conditions, improved patient experience, and indirect reduction of length of stay (LOS) through improved infection prevention and environmental safety. Key conversion outputs shall include:  ≥95% fulfillment of cleaning and sanitation requests within SLA  100% compliance with IPC and environmental hygiene standards  Rapid response to contamination and infection risk events  Reduced environmental infection risks contributing to improved patient recovery  Improved patient satisfaction linked to cleanliness and safety  Support to reduction of hospital-acquired infections (HAIs)  Contribution to reduced length of stay through improved infection prevention outcomes Requirements Minimum qualifications  Diploma or Bachelor’s degree in Hospitality Management, Culinary Arts, Food & Beverage Management, Nutrition, or related field  Diploma or Degree in Environmental Health, Hospitality Management, Public Health, or related field  Minimum of 3–5 years’ experience in housekeeping management within a hospital or large institutional setting  Strong knowledge of infection prevention and control (IPC) practices  Experience in waste management systems and environmental hygiene compliance  Certification in IPC or housekeeping management or equivalent. Core technical skills  Strong understanding of IPC standards, cleaning protocols, and hospital hygiene systems  Experience in supervising housekeeping operations in healthcare or institutional environments  Knowledge of waste segregation, handling, and disposal procedures  Inventory and stock control for cleaning materials and consumables  Ability to conduct audits, inspections, and compliance reporting  Basic reporting skills using Microsoft Excel or similar tools  Understanding of ISO quality systems Soft skills requirements:  Strong leadership and team supervision skills  High attention to detail and discipline in hygiene standards  Strong organizational and time management skills  Ability to work under pressure in a clinical environment  Excellent communication and coordination skills across departments  High integrity, accountability, and reliability  Strong problem-solving and rapid decision-making ability  Emotional resilience and adaptability in a healthcare setting  Patient-centered and service-oriented mindset