AR Account Specialist

United States·Mahwahmid

OtherAccount Specialist

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Quick Summary

Overview

Chefman is seeking a detail-oriented and motivated AR Account Specialist to support day-to-day accounts receivable operations. This role owns accurate invoicing, account maintenance, payment reconciliation, and resolution of discrepancies that impact collections and cash flow.

Technical Tools

excelnetsuite

Responsibilities

~1 min read

→Own the full chargeback process — investigate, dispute, and resolve deductions and chargebacks from Amazon and other major retail accounts with urgency and precision
→Manage Amazon Vendor Central activity end to end — including deductions, short pays, disputes, and portal management, ensuring nothing falls through the cracks
→Recover revenue — proactively identify invalid deductions, build dispute cases with supporting documentation, and follow through until resolution
→Monitor aging reports and outstanding balances to drive timely collections and escalate risk to leadership
→Generate and distribute accurate customer invoices in a timely manner
→Monitor EDI invoicing platforms to ensure successful transmission of all invoices
→Maintain and update customer account records including balances, payment history, and account activity
→Apply and reconcile incoming payments including checks, wires, credit cards, and other remittances
→Review customer credit limits and payment status to determine appropriate sales order releases
→Prepare accounts receivable reports including aging, cash receipts, and other reporting for internal stakeholders
→Communicate account issues, risks, and collection concerns to the Controller and accounting leadership

3+ years of experience in accounts receivable or related accounting functions
Demonstrated hands-on experience managing chargebacks, deductions, and disputes with Amazon and other major big box retailers — this is a core requirement, not a nice to have
Proven track record of successfully disputing and recovering invalid chargebacks through Vendor Central or similar retailer portals
Deep familiarity with the types of deductions retailers issue — pricing, shipping, compliance, shortage claims — and how to build a winning dispute
Experience working with accounting ERP systems — NetSuite strongly preferred
Proficiency in Microsoft Excel and financial reporting tools
Experience with HighRadius is a plus
Strong attention to detail with the ability to manage multiple priorities in a deadline-driven environment
Analytical, resourceful, and persistent with a strong follow-through mindset — someone who does not give up on a valid dispute

Be part of a well-established, fast-growing consumer brand with products used in millions of homes across North America
Join a collaborative, high-energy team where your contributions are visible and valued
Work in our modern Mahwah, NJ office with a team that moves fast and takes pride in doing things right
Competitive compensation and benefits package

Salary Range (commensurate with experience)

$65,000—$75,000 USD