C

Deployment Specialist

Sydney · SydneyFull-timemid
Legal & ComplianceOtherDeploymentEmployment Specialist
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Requirements Summary

Ensure financial aspects of deployment projects are managed effectively and in line with company processes Manage financial operations including account follow-up, purchase orders,

Technical Tools
Legal & ComplianceOtherDeploymentEmployment Specialist
Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Deployment Specialist is responsible for all transactional and logistical activities relating to the deployment of hardware products to customers, ensuring site installations and associated logistics are completed in full and on time. This includes schedule and resource management, third-party installer engagement, documentation management, stakeholder communication, and escalation management.
  • Deployment Planning and Execution: Support the execution of deployment projects, ensuring schedules are maintained and conflicts resolved
  • Monitor and manage deployment schedules, including conflicts and reschedules
  • Coordinate third-party resources to deliver deployment activities to agreed standards
  • Partner with supply chain to manage shipment of equipment and ensure on-time installations
  • Stakeholder & Client Coordination: Provide clear, efficient communication with clients and internal stakeholders throughout the deployment lifecycle
  • Liaise with clients for scheduling, updates, and issue resolution
  • Collaborate across functions (including shared services) to share information and resolve blockers
  • Report on progress and communicate deployment status updates accurately and on time
  • Documentation & Data Management: Maintain accurate documentation and records to enable effective management, reporting, and compliance
  • Keep case management documentation and communications accurate and up to date
  • Maintain activity data and contribute to reporting requirements
  • Document lessons learned and insights to support continuous improvement
  • Financial & Commercial Administration: Ensure financial aspects of deployment projects are managed effectively and in line with company processes
  • Manage financial operations including account follow-up, purchase orders, and cost capture
  • Support accurate cost reporting to enable project and portfolio tracking
  • Contribute insights into integrator scorecards to improve visibility of commercial outcomes
  • Continuous Improvement & Insights: Identify opportunities to improve deployment processes and contribute to business-wide learning
  • Capture and share insights from deployment projects for process refinement
  • Highlight trends and opportunities for improving scheduling, communication, or vendor coordination
  • Provide feedback to strengthen cross-functional collaboration and client experience
  • 2-3 years previous experience in a coordination or project management role, preferably in a signage or shopfitting deployment context.
  • Qualifications or Bachelor's degree in a relevant field or equivalent work experience.
  • Familiarity with Salesforce or similar CRM tools.
  • Listing Details

    Posted
    December 8, 2025
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    29
    Repost count
    0
    Trust Level
    33%
    Scored at
    April 24, 2026

    Signal breakdown

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    Deployment Specialist