EDE Reads Analyst - PT

Department: IT/EDE
Pay: $17.35/hour
Location: In-Office - 750 South Gateway Dr., River Heights, UT, 84321
Hours: Full Time, Monday – Friday 8 – 5 (some weekends and holidays)

Overview 

Are you looking to launch your career in the IT field, but aren’t sure you have the background? This
position does not require an IT degree or computer programming skills. Join our team as an EDE
Reads Specialist and take your first step into the world of data management and electronic data
exchange (EDE).

At Conservice, we pride ourselves on promoting from within and developing talent from the ground
up. This entry-level role is perfect for individuals who have a strong attention to detail, enjoy solving
problems, and like helping people.

This role blends data processing with customer support. You will gather and manage utility meter read
data, and you will support our Resident Tools Payment Portal and Check Scanning services. We
encourage team members from all departments to consider applying. If you feel this position is a fit
for you, please apply!

Key Responsibilities
As an EDE Reads Specialist, you will:
Set up and maintain properties and meters in the utility meter reading software integration.

• Collect, QC, and process daily, weekly, and monthly meter read data files accurately and on
  time.
• Identify and resolve errors in meter read data before it is sent to billing.
• Provide customer support and management for the Resident Tools Payment Portal and Check
  Scanning services, primarily through email and some client phone calls.
• Communicate directly with Conservice team members in multiple departments and with meter
  reading companies.
• Research problems that arise with meter reads and Resident Tools, and find the best solutions
  for the teams we support.

Qualifications & Preferred Skills

• Strong Excel/spreadsheet skills
• Self-motivated to accomplish tasks and timelines
• Attention to detail
• Excellent written and verbal communication skills
• Customer service skills; comfortable supporting clients by email and phone
• Proven time management ability; able to stick to a schedule and meet deadlines
• Ability to multitask
• Organization skills
• Ability to take ownership for work and performance
• Able to effectively navigate systems to ensure processes are followed
• Able to be flexible and adapt to different processes and projects
• Preferred but not required (we are willing to train): a basic understanding of the flow of data, and experience with Yardi, OneSite, Entrata, MRI, ResMan, Rent Manager, AppFolio, or XML/XSLT