Global Intake & Executive Administrative Assistant

Are you a master of organization, capable of creating order when faced with multiple deadlines in a dynamic law practice?

Do you excel in client communication, ensuring every interaction reflects professionalism and empathy?

Are you ready to support a passionate attorney in personal injury law and help streamline operations for greater impact?

Is your expertise in legal intake and administrative support honed and ready to take on new challenges?

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

Hawk Injury Law stands by its commitment to providing unparalleled legal representation for personal injury claims across Georgia. Established by Jon Hawk, an experienced Macon personal injury lawyer, the firm focuses on offering clear guidance, responsive communication, and robust advocacy. This dedication ensures clients receive the utmost care and effective results during challenging times.

At Hawk Injury Law, the mission extends beyond traditional legal services. The firm embodies a client-first approach, treating every individual with respect and care. The firm's areas of practice include car accidents, truck collisions, product liability, and wrongful death, all handled with the expertise and personal attention that clients deserve. With 28 years of experience, Jon Hawk and his team have built a reputation for excellence, supported by heartfelt testimonials from satisfied clients.

As the Intake & Executive Administrative Assistant at Hawk Injury Law, you will play a crucial role in ensuring the smooth operation of the firm's administrative and client intake functions. This position exists to support Jon Hawk by alleviating administrative burdens and enhancing client interactions, thereby enabling him to focus more on high-value legal work. Your impact will resonate through the firm's efficiency and its clients' trust and satisfaction.

• →Executive Support: Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity.
• →Client Intake: Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients.
• →Clio Management: Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform.
• →Office Organization: Maintain organized filing systems, document management, and task tracking to streamline operations.
• →Team Collaboration: Provide overflow support for assigned projects in marketing and operations as needed.

• Legal Experience: 2–3+ years supporting attorneys in a U.S.-based law firm, particularly in personal injury.
• Technical Proficiency: Strong knowledge of Clio, Microsoft Office 365, CRM systems, and document automation workflows.
• Communication Skills: Native or near-native English with excellent phone presence and written communication.
• Organizational Skills: High attention to detail, excellent organizational skills, and the ability to manage competing priorities while balancing multiple responsibilities.
• Independent Work: Self-motivated with the ability to anticipate needs, exercise sound judgment, and operate autonomously.
• Remote Work Readiness: Comfortable working remotely while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 10:00 AM–6:00 PM Eastern working hours.

• Growth and Autonomy: Directly contribute to the firm’s success by supporting leadership and managing key processes.
• Operational Impact: Play a key role in supporting firm leadership, improving daily operations, and helping streamline workflows during the firm's transition to Clio.
• Collaborative Environment: Join a growing personal injury firm where your contributions will directly influence operational efficiency and future growth.
• Impactful Work: Engage in meaningful interactions that shape client experiences and provide critical support to the team.

Join Hawk Injury Law as an Intake & Executive Administrative Assistant and become a vital part of a team dedicated to excellence in personal injury law. Your expertise will help shape the client experience and support the firm's operational success. If you are ready to contribute to a dynamic legal environment, we invite you to apply and be part of something transformative.