Global Operations Coordinator

Are you ready to step in and transform operational chaos into seamless efficiency?

Do you have an eye for detail that ensures nothing slips through the cracks?

Can you handle high-volume administrative tasks while keeping an overview of critical case progress?

Are you the assertive organizer who can streamline workflows and enable the leadership team to focus on high-value work?

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

• →Case Tracking & Workflow Management: Regularly review case files and track the progression of cases to ensure all steps are completed on time and communication is maintained.
• →Internal Accountability Driver: Act as the organizational engine by following up with attorneys and paralegals to ensure tasks are completed and progress is made.
• →Administrative Backend Support: Manage high-volume communications, including email organization, file management, and phone record tracking, to maintain a streamlined administrative process.
• →Meeting Participation & Reporting: Attend case meetings to provide detailed updates on case status, highlight gaps, and recommend next steps.
• →Cross-Functional Collaboration: Work across various teams within the firm, including attorneys and administrative staff, to ensure seamless operational integration.
• →Role Evolution & Gap Filling: As the role develops, identify inefficiencies, take on additional tasks, and expand into broader operational responsibilities.

• Relevant Experience: Background in operations or administrative roles, including experience as an executive assistant, project coordinator, or in case tracking and workflow management (legal experience not required).
• Attention to Detail: Must be detail-obsessed, able to scan files, and identify any missed steps to prevent oversights.
• Organizational Ability: Demonstrates strong organizational skills to manage multiple moving parts independently.
• Follow-Through: High level of follow-through to ensure all tasks and processes complete successfully.
• Systems Thinking: Comfortable with workflows and able to track process steps logically to ensure all organizational systems function optimally.
• Assertiveness: Capable of professionally calling out missed work and comfortable driving accountability within the team.
• Executive Functioning: This role requires strong executive functioning skills, including the ability to organize, prioritize, and track multiple moving pieces with precision.
• Self-Starter: Proactive in identifying gaps and creating structures within a flexible and evolving role.

• Autonomy and Impact: Enjoy the autonomy to shape operational processes and directly contribute to the firm’s efficiency and client satisfaction.
• Exposure to Leadership: Work closely with leadership and have a broad view of the firm’s operations, contributing significantly to team success.
• Growth Opportunities: Potential to grow and define the scope of the role, expanding responsibilities as needed.
• Meaningful Work: Be part of a firm dedicated to protecting family legacies and resolving critical legal disputes, deeply affecting clients’ lives positively.