Strategy & Planning Associate - Bogotá, COL

CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

• →Own end-to-end analyses across Inbound Sales and Marketing, turning complex data into clear insights that drive operational and strategic decisions.
• →Build and maintain core reporting and dashboards (lead volume/quality, conversion by stage, velocity, cohort/vintage performance, AE capacity and productivity), ensuring definitions, logic, and data sources are consistent and trusted.
• →Develop forecasts and operating cadences (weekly/monthly) to track performance vs. targets, flag risks early, and propose mitigation plans with clear owners and timelines.
• →Support process improvements across the Inbound Sales and Marketing system: document workflows, map funnel and lifecycle logic, standardize metrics, and help scale automation in Salesforce/CRM, spreadsheets, and analytics tools.
• →Manage multiple workstreams in parallel: align stakeholders, run working sessions, capture decisions, and drive follow-through from analysis to execution.
• →Uphold high standards for analytical rigor: define assumptions, validate data sources, pressure-test logic, and communicate trade-offs and uncertainty clearly.
• →Translate findings into decision-ready outputs for S&P and business leadership, enabling faster and better-informed decisions on resource allocation and prioritization.
• →Partner with Marketing operational teams to design and refine Performance Marketing plans, balancing efficiency and volume to generate high-quality leads that support inbound sales motions.
• →Conduct full-funnel analyses — from top-of-funnel metrics (budget allocation, campaign performance, lead generation) to bottom-of-funnel outcomes (AE processing, conversion quality, ROI) — and surface strategic recommendations to leadership.
  
  

• Strong analytical toolkit: Google Sheets/Excel and SQL are must-haves; experience with cloud data warehouses (e.g., BigQuery) and BI tools (e.g., Looker) is a strong plus.
• Comfort or curiosity working with Inbound Sales and funnel metrics (lead volume/quality, conversion rates, AE productivity, pipeline velocity) — the ability to learn the domain matters more than prior experience.
• Nice-to-haves: Python for advanced analytics or automation, and Salesforce for CRM-side analysis.
• Some exposure to marketing performance metrics (budget efficiency, ROI, CAC, funnel conversion rates) is a plus, but not a requirement.
• Ability to switch seamlessly between highly detailed, complex projects and fast-turnaround, pragmatic requests, knowing when to prioritize depth vs. speed.
• Structured thinker with a strong problem-solving approach and proven stakeholder management skills.
• Comfortable working in a fast-paced environment, with adaptability and ownership to drive results.
• Strong English communication skills (written and verbal). Comfortable engaging with stakeholders in English on a day-to-day basis.

This role is based in our Bogotá office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

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