Faculty Support Coordinator (Administrative Support Coordinator II), Palm Desert Campus. Internal Only

• →Serve as the primary point of contact and administrative liaison for Palm Desert Campus faculty, delivering exceptional customer service while coordinating complex requests, independently interpreting and applying university policies and procedures, facilitating cross-functional collaboration, and identifying solutions to operational and administrative issues that support faculty success.
• →Assist in reviewing faculty support operations by monitoring administrative workflows; identifying operational issues, documenting observations, and providing information to management for consideration of process improvements.
• →Coordinate the administrative and logistical support for professional development opportunities, workshops, and faculty engagement activities sponsored by the Faculty Center for Excellence, the Teaching Resource Center, and other campus partners by scheduling events, coordinating communications and registrations, preparing materials, and arranging event logistics to ensure effective delivery of established faculty development programs.
• →Coordinate faculty onboarding, office assignments, office hours, instructional support needs, and related operational activities.
• →Respond to faculty administrative support requests by gathering relevant information, coordinating established administrative processes with academic departments and campus partners, and facilitating timely resolution of operational issues to maintain continuity of faculty support services.
• →Coordinate administrative processes and provide operational support for the Gerald R. Ford Presidential Foundation Fellows Program, the Faculty Affairs and Development (FAD) Faculty Fellow, Faculty Senate Palm Desert Campus committees, and other faculty-related initiatives by preparing materials, maintaining records, coordinating meetings, tracking activities, and serving as a liaison among participating departments.
• →Coordinate faculty travel and reimbursement processes through the Concur system, including assisting with travel authorizations, expense reports, and supporting documentation; interpret university travel and procurement procedures, facilitate resolution of administrative issues, and ensure compliance with applicable policies and guidelines.
• →Coordinate faculty meetings, events, and special projects by scheduling meetings, preparing agendas and supporting materials at the direction of management, coordinating logistics and communications, maintaining records, tracking action items, and facilitating follow-up activities to support effective communication and timely completion of assigned initiatives.
• →Develop, distribute, and maintain faculty communication and information resources by preparing communications, updating informational materials, coordinating distribution, monitoring communication processes, and identifying administrative improvements for management consideration to promote timely dissemination of information and faculty awareness of campus services and opportunities.
• →Maintain and coordinate PDC faculty, department chair, and program chair distribution lists and communication channels; maintain accurate contact information, coordinate campus-wide faculty communications, and distribute timely information regarding academic initiatives, policies, events, and operational updates.
• →Coordinate faculty testing support services by managing exam distribution and collection procedures, monitoring testing environments, ensuring compliance with faculty instructions and university guidelines, and maintaining the security and confidentiality of examination materials.
• →Maintain and update administrative procedures, workflows, and documentation supporting faculty affairs functions by reviewing existing processes, documenting procedural updates, identifying operational issues, and providing information and recommendations to management for consideration to improve efficiency, consistency, and customer service.
• →Support academic scheduling functions of the Palm Desert Campus (PDC) and ensure schedule accuracy, including coordinating and processing schedule modification requests from department chairs and associate deans, through the CourseLeaf Section Scheduler (CLSS) system.
• →Utilizing the Enrollment Management System (EMS), coordinate classroom assignments, evaluate and process room change requests, monitor room utilization and capacity, and recommend scheduling adjustments to accommodate instructional and student needs.
• →Compile and review class scheduling and enrollment information by monitoring scheduling data, preparing reports, identifying potential scheduling conflicts, and providing administrative information and operational recommendations to management to support course availability and student access.
• →Review scheduling conflicts, instructional space demands, and operational constraints by coordinating with academic departments and campus partners, documenting available scheduling options, and facilitating resolution of scheduling issues in accordance with established policies and procedures to support efficient schedule development.
• →Prepare reports, correspondence, summaries, and administrative recommendations related to faculty operations, scheduling, communications, and support activities by compiling information from campus systems and administrative records to support management's operational planning and decision-making.
• →Other Classification Related Duties as assigned to provide guidance to faculty, academic departments, and campus partners regarding operational and procedural matters.

• High School diploma or its equivalent AND five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Work status: Full-time/ Non-Exempt / Probationary  

This is an 'On-Campus Only' Recruitment.  Qualified applicants must be current employees of CSUSB.

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Aug 10 2026 Pacific Daylight Time
Applications close: Aug 23 2026 Pacific Daylight Time

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