Reservations Agent @ Rodeo Dunes

Rodeo Dunes is a public golf resort developed by Michael Keiser, owner of Sand Valley Resort. Set on over 4,000 acres of towering sand dunes reminiscent of the southwest coast of Ireland, Rodeo Dunes is set to become a world-class golf destination. Two course routings are complete – one by the acclaimed duo of Bill Coore and Ben Crenshaw, and the other marking the solo debut of longtime C&C associate, Jimmy Craig. Construction began in the summer of 2024. With a rollicking, sandy dunescape, welcoming Western hospitality, and inspiring long views of the Rocky Mountains, Rodeo Dunes will introduce guests to a historic - but new to many - region of Colorado. Rodeo Dunes is located less than an hour from Denver and Denver International Airport, and just a short drive from the Fort Collins and Colorado Springs areas. The resort will embody similar philosophies and values that have made Bandon Dunes and Sand Valley two of the world’s top golf destinations. 

The Rodeo Dunes team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Rodeo Dunes helps guide guests through an immersive experience in Colorado’s natural beauty and away from the demands of daily life.

As a Reservations Agent, you help shape each guest’s time at Rodeo Dunes from the very beginning. You will plan and coordinate golf, lodging, dining, and other experiences, making sure every detail is clear, accurate, and set up to carry through once the guest arrives. This role sits at the center of the guest experience and connects directly to how each stay comes together.

• Book golf, lodging, dining, and other resort experiences by phone and email
• Provide clear, accurate information about the property, offerings, and policies
• Answer and direct calls using a multi-line phone system, supporting both future and in house guests
• Build and maintain guest profiles and reservation details
• Review reservations to ensure accuracy and completeness
• Complete follow up and reservation documentation in a timely and consistent way
• Support Group Reservations and assist with Founder Reservations when needed
• Stay familiar with the property, including courses, lodging, dining, and surrounding area
• Assist with data entry and administrative tasks as needed
• Identify opportunities to improve accuracy and efficiency within the process
• Additional duties as assigned

• High school diploma required; college degree preferred
• Clear communication and a professional, approachable way of working with guests and teammates
• Attention to detail, organization, and follow through
• Ability to manage multiple priorities and stay focused during busy times
• Comfort working through questions, solving problems, and making decisions
• Familiarity with Microsoft Office, including Outlook, Word, and Excel
• Willingness to learn reservation systems such as Agilysys and other resort tools
• Comfort working with numbers and reservation details
• A professional presence in how you communicate and represent the resort
• Flexibility to work evenings and weekends as needed
• Experience in hospitality, golf, or a reservations environment is helpful

• Golf Privileges
• Restaurant Discounts (Future)
• Retail Discounts
• Uniform Allowance
• Employee Meal Program
• Employee Assistance Program – Canopy