Sr Specialist Project

This position reviews the assigned customer-base closeout packages in detail with the purpose of ensuring that documentation and records meet both customer contract specifications and Company standards.

• →Checks and verifies documented units used from the field and PMO production reporting process to verify compliance and completeness in respect to Company processes and individual Customer requirements;
• →Completes, maintains, and submits all required construction documentation to the customer;
• →Informs the appropriate PMO Manager and Operations personnel of any work that is either not compliant or insufficient;
• →Documents and tracks closeout package issues/discrepancies from identification, through completion and resolution;
• →Analyzes noncompliance data to identify trends and works with PMO Managers as they develop and implement process improvement measures;
• →Assists in periodic training of processes, procedures, units, and billing as needed;
• →Communicates professionally with Customers and Company stakeholders at all levels to resolve issues and get closeouts/billing successfully approved and paid;
• →Helps hold others accountable so that billing processes are followed and that proper procedures are used for corrections;
• →Assists and/or supplements special projects as requested to maintain contract compliance;
• →Is cognisant of and adheres to specified deadlines and prioritizes work to meet them;
• →Other duties as assigned.
  
  

• Associates Degree in an industry related field and 3 years of OSP Telecommunications contract service experience (specifically reading, analyzing and utilizing contract units) or 5 years of OSP Telecommunications contract service experience (specifically reading and utilizing contract units);
• Knowledge and understanding of standard telecommunication construction industry closeout practices;
• Strong computer skills required;
• Able to constructively give and receive both positive and negative feedback;
• Complex problem solving, analytical and critical thinking skills;
• Meticulous organizational skills;
• Proficient use of Google Applications (Docs, Sheets, and Meets) strongly preferred;
• Able to read and comprehend industry related standards, procedures, specifications, requirements, manufacturer’s instructions, contracts, etc.
• Must be willing to develop and enhance quality metrics and accept feedback.