Immigration Assistant

South Africa·Johannesburgmid

OtherAssistant

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Overview

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline,

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OtherAssistant

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

We are seeking a detail-oriented and proactive Immigration Assistant to support our Immigration case management team located in Johannesburg, South Africa. The ideal candidate will have strong administrative skills, excellent communication abilities, and a keen understanding of immigration processes or a willingness to learn.

Ensure the effective maintenance of client and internal records via use of the case management system and other internal systems
Prepare/draft applications for Case Managers
Collaborate and work closely with Case Managers on various aspects of work authorization and other immigration matters
Setup new case initiations and assessments as directed by Team Lead and Immigration Manager
Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems
Online capture of applications on VFS, SAQA and professional body applications
Assist Case Managers in closing cases in accordance with Standard Operating Procedures (SOP)
Manage outbound visa cases. Prepare applications and documents for filing.
Attend and participate in client and vendor calls as needed
Other administrative and coordination duties as assigned.

Requirements

~1 min read

Ability to interact and communicate clearly and effectively
Ability to work independently and take ownership of relevant tasks
Ability to work under pressure and tight deadlines
Excellent time management, and organizational skills
Attention to detail
Strong proficiency with MS Office Suite
Oral and written proficiency in English
Knowledge of other languages is desirable but not essential
A passion for immigration

This role is in-office at our Johannesburg location.

In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices.

If you feel that you meet our requirements, we look forward to hearing from you asap!