Head of Cloud Software and Services

## Join our Team Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position. About this opportunity: Ericsson’s Tier 1 customer is advancing its 5G Core Network, Cloud Native Infrastructure, OSS, and BSS platforms to support new services, automation capabilities, and next-generation network evolution. As the Head of Cloud Software and Services for the Customer Unit, you will lead the technical strategy and execution of Ericsson’s CSS portfolio across the customer’s nationwide network. You will be responsible for aligning Ericsson’s technology roadmaps with the customer’s strategic priorities, driving innovation across all network domains, and ensuring seamless integration of Ericsson’s solutions into a multi-layered network architecture. What you will do: * Lead and manage CSS strategy and execution with the customer’s CTO, Network Planning, and Technology organizations. * Align Ericsson’s Networks portfolio roadmap with the customer’s business needs, technology evolution, and cloud-native transformation initiatives. * Drive innovation and introduction of new technologies and features across all network segments to support customer objectives and maintain competitive advantage. * Collaborate closely with the customer’s CTO, Engineering, and Operations teams to ensure deep understanding of their challenges, goals, and regulatory requirements. * Manage cross-domain teams and ecosystem partners to deliver integrated, end-to-end network solutions tailored for the customer’s architecture. * Lead performance evaluations, feature improvements, and operational excellence initiatives across Ericsson’s Networks portfolio deployed within the customer’s network. * Build and develop a high-performing team, fostering strong collaboration with Sales, Product Management, Domains, Program Office, and ecosystem partners. * Provide thought leadership by sharing business insights, industry trends, and technological advancements to drive Ericsson’s Networks business growth. The skills you bring: * BS Degree in Engineering (IT, Telecom, Computer Science) required; MS preferred. MBA or equivalent business qualifications desirable. * 10+ years of ICT industry experience, including leadership roles involving portfolio strategy, technical sales, product management, or consulting. * Strong experience leading large, complex technical teams and projects in a multi-domain network environment across Core Networks, OSS, and BSS. * Deep knowledge of end-to-end network technologies, with emphasis on 5G Core, Cloud Native architectures, OSS/BSS systems, and Network Management. * Competence in AI technologies preferred. * Proven ability to align technical roadmaps with customer business objectives and commercial strategies. * Excellent communication and interpersonal skills, capable of engaging executive stakeholders, cross-functional teams, and external partners. * Demonstrated leadership skills in building and developing high-performing, distributed teams. * Strong understanding of CSP processes, entry/exit criteria, and operational requirements for large-scale network deployments. * A holistic vision across all network domains and the ability to translate complex technical concepts into business value. * Deep curiosity and excellent listening skills to understand customer challenges and proactively develop tailored solutions. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Morristown (Country/ City) Job details: Domain Sales Manager Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is • NJ: $185,000- $242,550 Sales Incentive Plan : Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply. Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents. Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.