Surgical Coordinator

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Surgical Scheduling (50%)

• Schedules surgery procedures
• Obtain authorizations for procedures as needed
• Answers phones in a professional and courteous manner
• Completes post-op data entry in a timely and accurate manner
• Completes daily surgical schedule and distributes as appropriate
• Assures appropriate coordination with hospitals, surgical centers, and internal staff when special surgical needs occur
• Other duties as assigned

Administrative Support (50%)

• Completes departmental filing
• Obtain and manage PIP applications for patients who sustained motor vehicle accidents
• Serve as liaison between patient reps and attorneys, Priority Care pharmacy, et. al
• Assists in clerical support functions including but not limited to: maintaining departmental records and files, preparing documents and correspondence, organizing inventory of office supplies and forms, and designing forms, graphs, etc.

• Assists with chart documentation
• Assists with patient scheduling, registration and insurance verifications and obtaining authorization and/or referral for appointments
• Other duties as assigned

• High school diploma or GED equivalent
• 2 -3 years of experience in a medical office or related setting with computer experience desired
• Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required
• Prior experience with insurance verification and scheduling is required
• Office Experience: general, scheduling, telephone skills, typing, business knowledge, organization, time management, customer service, verbal communication, PC proficiency, reporting skills
• Knowledge of HIPAA/Confidentiality
• Must have excellent organizational skills and be detail oriented
• Medical receptionist: 1 year (required)
• Computer Skills: familiar with Excel, Word, Windows at least 1 year required

• Ability to handle multiple tasks and responsibilities
• Telephone and computer skills
• Tact and skill in patient management
• Excellent communication and organizational skills
• Understanding of medical office procedures
• Ability to effectively interact with doctors, patients and co-workers
• Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
• Motivated
• Excellent interpersonal communication skills

This position requires periods of extensive sitting and phone work. It also requires other repetitive motions (e.g., bending, stooping, twisting, walking, standing, reaching overhead, pushing or pulling). Manual dexterity is required, as is the ability to concentrate on detail amid other activity. Lifting a maximum of 20 pounds.

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.